
West Hills Chrysler Jeep Dodge
Bremerton, WA
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I had been looking at buying a new car for a while. I was pretty set on the Jeep but really HATE the car buying experience. I have done it a few times in my past. I called Frank Jeffers and told him what I w pretty set on the Jeep but really HATE the car buying experience. I have done it a few times in my past. I called Frank Jeffers and told him what I was looking for and what I was willing to pay. I told him I would vist around 530 that night but showed up at 300 instead with a very unreasonable demand. I had two hours to test drive, go through the whole wheeling and dealing process, get financed and sign all of the papers. To my suprise, Frank had most of the paperwork and haggling done before I got there and even had the car waiting for me. In my line of work I buy a lot of equipment and deal with some of the greasest sales men in the business, you have probably met one or two of them in your time. Frank was anything but a "car sales man". He actually cared about my finances and my family. I showed up with my wife and 11 year old son and he was more than respectful, he made them feel comfortable. He also cared about my reason for having to get the process done in such a hurry, my daughter being droped off by a school bus from a track meet more than an hour from Bremerton. I feel that Frank gave me a better deal than another car lot out there. I can say that because, like I said, I had been shoping around for some time. That makes me feel confident that I made a good decision on the car I bought and who I bought it from. I would and will return to see Frank when I am in need of another vehicle. If I haven't said it already, thank you Frank. I love my car and I got to my daughter right as she was pulling up in the bus.... 30 minutes early. I owe you a lunch! A very satisified customer, Matt More
My husband and I traded in our 2008 Jeep Patriot for a brand new 2011 Jeep Patriot this past week. We are very excited about our new car, and we had a great time finding it. We worked with Mel Blanton, brand new 2011 Jeep Patriot this past week. We are very excited about our new car, and we had a great time finding it. We worked with Mel Blanton, who is very knowledgeable about the cars, and really made it a fun experience. We will definitely go back again to work with him, and recommend you do too! Everyone there are West Hills was so wonderful. Two days after our first appointment, they had us driving our new car home. Thank you! More
The guys there at west hills have been great to work with. This is my first review for them but i have purchased several cars from them. The most recent purchase was a 2011 challenger SRT8. They worked with. This is my first review for them but i have purchased several cars from them. The most recent purchase was a 2011 challenger SRT8. They worked with me to get a great value for my trade in and of course a great new car. Thanks a lot guys. More
Frank was low-to-no pressure when I came onto the lot looking for a good used Jeep. He was knowledgable about the vehicles, explaining technical advances and other arcane automotive details that were a looking for a good used Jeep. He was knowledgable about the vehicles, explaining technical advances and other arcane automotive details that were a mystery to this 70-year old customer. Frank's easy but personable manner made the deal-making feel honest and fair. I would recommend Frank to any friend. More
I loved West Hills. We went there last year to see about trading in our car because of financial difficulties and due to how off balance what our car was worth and what we owed they couldn't help us unless trading in our car because of financial difficulties and due to how off balance what our car was worth and what we owed they couldn't help us unless we had a down payment (understandable).. But they did refer us to a different insurance company which cut our premium in HALF! And helped out incredibly. We saved up some money and went back a few months later. Frank found several cars for us with wonderful safety features! (Seeing that I am pregnant and want to know my family and I are safe.) We now got out of our old financial burden and into a brand new 2011 Dodge Caliber that will pay for itself alone in gas savings. Thank you West Hills! We love our new car! More
Some things in life are enjoyable and others are not. Generally, buying a car is not an experience I would classify as enjoyable, but it was a whole new experience with Freddy! He listened to what I said Generally, buying a car is not an experience I would classify as enjoyable, but it was a whole new experience with Freddy! He listened to what I said(which can potentially be a rare quality with sales professionals) and he did everything that he could to make me happy and comfortable with my entire experience and my purchase. I had a completely positive experience. Through to the very end of the process, Freddy displayed exemplary customer service and I would absolutely recommend Freddy specifically and this dealership to any friends or family looking to buy a vehicle. More
I was greatly impressed with how knowledgeable and personable Mr. Stanley was during the whole looking and buying experience. It made buying a new car a fun, enjoyable and painless. All the customer s personable Mr. Stanley was during the whole looking and buying experience. It made buying a new car a fun, enjoyable and painless. All the customer service associates from the general manager to the finance manager and especially my sales rep., Tyson Stanley, were friendly and welcoming, no high pressure selling at all. I would gladly recommend West Hills Dodge Chrysler Jeep to family and friends. More
I gave this dealership five stars because my overall experience there was wonderful! Great sales rep especially Thomas, he answered and explained everything about the car during the purchase and that ma experience there was wonderful! Great sales rep especially Thomas, he answered and explained everything about the car during the purchase and that made things quick and easy. I would recommend him to my friends for their car purchases. More
Got a phone call within like 40 minutes of sending them an email expressing my interest in a certain jeep. When i went in, i was immediately intercepted, and within 10 minutes i was driving the jeep aroun an email expressing my interest in a certain jeep. When i went in, i was immediately intercepted, and within 10 minutes i was driving the jeep around. Thank you very much Frank and Amelia for making sure i got exactly what i wanted and answering all my questions. I will definitely be dealing with West Hills Chrysler Jeep Dodge in the future. More
I have worked with Dallesd Howell on several transaction,both used and new car purchaes. I have found him to be very professional,nowledgible of his products,and easy to work with. I will always transaction,both used and new car purchaes. I have found him to be very professional,nowledgible of his products,and easy to work with. I will always recomend him to anyone I know that is interested in buying any of the products he works with. More