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West Hills Chrysler Jeep Dodge

Bremerton, WA

Overview
Reviews
4.6
1,269 Reviews
Call Dealership (360) 824-3825
View Awards

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,269 reviews

December 19, 2024

Steve was great to work with. He communicated everything about my service quickly and honestly. More

by Greg Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 19, 2024 -

West Hills Chrysler Jeep Dodge responded

Greg, thank you for this stellar review of your experience with Steve at West Hills Chrysler Dodge Jeep Ram! We hope to work with you again down the road!

December 12, 2024

Customer service lacking. Attention to details. Didn't meet my needs of concern. Expected more More

by andremiller0971
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dallas Howell
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Dec 13, 2024 -

West Hills Chrysler Jeep Dodge responded

I would like to apologize for your experience not matching our high expectations, Andre. Would you consider reaching out to me so we can discuss this together? I would be happy to help in any way that I can. Thank you, TC Bagley - Service Manager - (360) 473-1515

December 06, 2024

Jays tin was very good at his job, very accommodating and answers all our questions. More

by giovasanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaystin
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Dec 06, 2024 -

West Hills Chrysler Jeep Dodge responded

Thanks for choosing West Hills Chrysler Dodge Jeep Ram! We're so glad our team could provide accommodating, informative service during your visit.

November 29, 2024

West Hills Chrysler Jeep’s Service Dept. Up front with charges, keeps customer informed and does great work! Like how they respect my vehicle! Great customer service! More

by judn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Dec 02, 2024 -

West Hills Chrysler Jeep Dodge responded

Thank you for highlighting the excellent service from our team at West Hills Chrysler Dodge Jeep Ram! We're glad to hear that transparency and respect for your vehicle made a positive impression. We appreciate your support and look forward to serving you again!

November 24, 2024

One of the cleanest dealerships around. Friendly staff. Matthew Arehart is stellar! Very professional no pressure,works to the customers benefit. More

by Stan
Recommend Dealer
Yes
Employees Worked With
Matthew Arehart,
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Nov 25, 2024 -

West Hills Chrysler Jeep Dodge responded

Stan, thank you for the fantastic feedback! We're delighted to hear that Matthew and our team at West Hills Chrysler Dodge Jeep Ram provided a professional and pressure-free experience. We appreciate your support!

November 20, 2024

I had an excellent car buying experience. The dealership sales team and Dallas helped me trade in a troublesome vehicle I did not feel safe driving. In one quick minute my dream car was driv More

by sbrennan828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Howell
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Nov 20, 2024 -

West Hills Chrysler Jeep Dodge responded

Thank you for sharing your wonderful experience with us at West Hills Chrysler Dodge Jeep Ram! We're delighted to hear that Dallas and our sales team made the process smooth and helped restore your peace of mind. Enjoy driving your dream car, and we look forward to assisting you again in the future!

November 14, 2024

THIS DEALER SEAMS BETTER. HOPE IT CONTINUES! Will continue to bring my vehicle to them. More

by stierstag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Carlson
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Nov 14, 2024 -

West Hills Chrysler Jeep Dodge responded

It's great to hear you will be returning to West Hills Chrysler Dodge Jeep Ram for service. Thank you for your positive feedback!

November 11, 2024

Typically good. Today’s experience was a bit more frustrating. Do not do what was asked. More

by Jahandkdh@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Nov 11, 2024 -

West Hills Chrysler Jeep Dodge responded

If you're open to sharing more about your experience, would you consider reaching out using the contact information I've listed? Customer satisfaction is our priority, and I'd like to see if there is anything I can do to assist you. Thank you, Alex Bozovich - General Manager - (360) 473-1405

October 17, 2024

My 2016 Ram has been serviced and repaired by this dealership since new. I have always experienced friendly and professional service. More

by ye36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex helped me today
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Oct 17, 2024 -

West Hills Chrysler Jeep Dodge responded

Thank you for trusting West Hills Chrysler Dodge Jeep Ram with your 2016 Ram's service and repairs! We're delighted to hear that our team consistently provides friendly and professional care. We look forward to continuing this level of service in the future!

March 27, 2024

Service department has improved dramatically from the last time I was there. Service was done on time. When I tried to make an appointment in August for an oil change, they were 3 weeks out so I went els More

by crmredtop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
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Mar 27, 2024 -

West Hills Chrysler Jeep Dodge responded

We're glad to know that you've noticed the improvements in our service department at West Hills Chrysler Dodge Jeep Ram. We always strive for timely and efficient services, so it's great to see we hit the mark during your recent visit! Thanks for sharing this feedback with us.

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