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West Herr Volkswagen
Bowmansville, NY
32 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 32 reviews
November 08, 2024
Good Morning Lisa, On my way home after getting the oil change and tire rotation on my 2022 Tiguan, my low tire pressure indicator light went on! When I got home and checked each tire, ALL (4) pressures w change and tire rotation on my 2022 Tiguan, my low tire pressure indicator light went on! When I got home and checked each tire, ALL (4) pressures were LOW!🤔 I filled all (4) to 46 psi (as per the sticker on door) and it seems everything is ok, now. NOT happy. More
by mduszynski
Employees Worked With
Lisa in service
May 25, 2024
Steve F and Nino P were excellent to work with, they went above and beyond to make sure we got the vehicle we needed. They explained everything about the vehicle and extra features. Barbie from finance was above and beyond to make sure we got the vehicle we needed. They explained everything about the vehicle and extra features. Barbie from finance was so friendly and helpful. More
by psdl0325
Employees Worked With
Steve F, Nino P and Barb
May 17, 2024
Salesman Nino Pecoraro went above and beyond to make sure I got the make, model and exact extra features I wanted in a certified preowned SUV I got the make, model and exact extra features I wanted in a certified preowned SUV More
by Kmfarrell
Employees Worked With
Nino Pecoraro , Tim Schmitt
April 27, 2024
Everyone was lovely to work with. TJ from the sales team was efficient and friendly, Barbie from finance was lovely and Nino was very helpful! TJ from the sales team was efficient and friendly, Barbie from finance was lovely and Nino was very helpful! More
by lauren.romanillos
Employees Worked With
Tim Schmitt
September 21, 2023
CHRIS KINNEY WAS A PLEASURE TO DEAL WITH AND WENT ABOVE AND BEYOND TO ASSIST ME IN MAKING THIS A WONDERFUL EXPERIENCE IN LEASING MY FIRST VW ATLAS, I LOVE THE VEHICLE. I would recommend your dealership to AND BEYOND TO ASSIST ME IN MAKING THIS A WONDERFUL EXPERIENCE IN LEASING MY FIRST VW ATLAS, I LOVE THE VEHICLE. I would recommend your dealership to others looking for great service such as I received. Everyone working there was very cordial. Thank you so much Chris. More
by H. MARY
Employees Worked With
Chris Kinney
December 06, 2017
"Old-Fashioned" Service - Great Job! I was very pleasantly surprised with the service recently provided at Schmitt's. This is my first leased car, and they have been very helpful and cour I was very pleasantly surprised with the service recently provided at Schmitt's. This is my first leased car, and they have been very helpful and courteous every step of the way and have answered any and all of my questions. All of the staff have been very friendly, going out of their way to make me feel like a valued customer. From the time I phoned to make an appointment, speaking to a very friendly clerk, to the short time I spent in their comfortable customer lounge area, and complimentary car wash, I felt very welcomed and part of the "Schmitt's VW family". The staff was actually happy to see me and thanked me for my patronage! That made me feel very good about my lease and my relationship with them, and it reminded me of the kind of 'throw-back' service that you used to get - when businesses cared about you and the customer came first...! THANK YOU for treating me like you really cared! More
by Bob S.
Employees Worked With
Kristin Guerin
September 13, 2017
Very quick service I have purchased 3 cars from Schmitt's. I used to take my car to someone very local for diagnostic work and repairs but started taking them to Schmitt I have purchased 3 cars from Schmitt's. I used to take my car to someone very local for diagnostic work and repairs but started taking them to Schmitt's and have been very satisfied. I'm always able to get my car in quickly, and am confident that any work is done correctly. I highly recommend this dealership for both sales and service. More
by Susan P
Employees Worked With
Lisa
June 30, 2017
Excellent!!! Excellent customer service! Lisa Martin did an excellent job taking care of my various needs.I needed to order a spare key and she walked me through t Excellent customer service! Lisa Martin did an excellent job taking care of my various needs.I needed to order a spare key and she walked me through the whole process! Thank you Lisa. More
by richard263
Employees Worked With
Lisa Martin
March 02, 2017
Pretty great service! I went to Schmitts to lease my first car and it was a great experience. They were very helpful and got me a great deal. I've used the service center o I went to Schmitts to lease my first car and it was a great experience. They were very helpful and got me a great deal. I've used the service center only for my inspection and it was very quick and simple. It's nice to receive an estimated wait time and have it actually be accurate. Great place! More
by HollyF
Employees Worked With
Kevin
