
West Herr Toyota of Williamsville
Williamsville, NY
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Have had some issues of late with 2015 Tacoma. Specifically, mice eating wiring. However, the service dept is always top notch and always fixes these issues promptly and efficiently. My service A Specifically, mice eating wiring. However, the service dept is always top notch and always fixes these issues promptly and efficiently. My service Advisor Robin is easy to work with and always helpful and accommodating. Same is true with Service Mgr Dominick. That is why I always bring my vehicle to them for service even though I live 40+ miles away. Vic A. More
Traveled over an hour to West Herr Toyota of Williamsville after confirming interest in a vehicle. During my visit, the used car manager, Jason Peters, stated that if another dealer had offered Williamsville after confirming interest in a vehicle. During my visit, the used car manager, Jason Peters, stated that if another dealer had offered me a certain trade-in value, I should ‘go buy it there.’ This was said before any actual negotiation took place. The tone was unnecessarily condescending and unprofessional. I have filed a complaint with West Herr and have yet to receive a response. More