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West Herr Toyota of Rochester

Overview Reviews (255) Inventory (158)

West Herr Toyota of Rochester

Name: West Herr Toyota of Rochester
Address: 4374 Ridge Road West, Rochester, NY, 14626, US
Telephone: (585) 225-6600
Rating: 4.9

4.9

255 Reviews

4374 Ridge Road West, Rochester, New York 14626

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Sales: (585) 225-6600

Service: (585) 225-6600

Parts: (585) 225-6600

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West Herr Toyota of Rochester

Rochester, NY

Overview

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4.9

255 Reviews

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4374 Ridge Road West

Rochester, NY

14626

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4.9

255 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (255) Inventory (158)

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Sales: (585) 225-6600

Service: (585) 225-6600

Parts: (585) 225-6600

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Showing 255 reviews

November 25, 2021

SALES VISIT - NEW

Tom was great! He was friendly and professional and provided a nice experience for me getting my new Rav 4. provided a nice experience for me getting my new Rav 4. More

by nigelcn9

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tom

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November 18, 2021

SERVICE VISIT

Always does a great Job.Allen was excellent Kept me up Always does a great Job. Allen was excellent Kept me up to date and explained issues well Always does a great Job. Allen was excellent Kept me up to date and explained issues well More

by afedor

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Allen

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November 11, 2021

SERVICE VISIT

Allen, Service writer was knowledgeable, courteous and professional. Service was performed in a timely manner. professional. Service was performed in a timely manner. More

by 4unaturesvitality

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Allen

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November 10, 2021

SALES VISIT - NEW

This dealership was very helpful, friendly, and welcoming. The process of picking up the car was smooth. welcoming. The process of picking up the car was smooth. More

by Cjbear0856

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Salesmen, financial guy

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November 10, 2021

SALES VISIT - NEW

Allen, the service writer was professional, courteous and knowledgeable. The service was performed timely. Thanks knowledgeable. The service was performed timely. Thanks More

by 4unaturesvitality

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Allen

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Nov 10, 2021 -

4unaturesvitality responded

Allen, the service writer was professional, courteous and knowledgeable. The service was performed timely. Thanks

Nov 10, 2021 -

4unaturesvitality responded

Allen, the service writer was professional, courteous and knowledgeable. The service was performed timely. Thanks

November 09, 2021

SERVICE VISIT

West Herr is always very professional and courteous in dealing with customers in both sales and service. dealing with customers in both sales and service. More

by Amy

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Don’t remember

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October 29, 2021

SERVICE VISIT

I experienced professional fast service at West Herr Ford Toyota. I had and oil change, tire rotation and inspection. I will definitely be back for more service on my vehicle! Toyota. I had and oil change, tire rotation and inspection. I will definitely be back for more service on my vehicle! More

by Jackie

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Anthony

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October 29, 2021

SERVICE VISIT

Great service as always. I don’t have 15 words to say! Great job in sales with Tom and the service team. Great job in sales with Tom and the service team. More

by sue41554

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

David

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October 28, 2021

SERVICE VISIT

Excellent service from Allen at first class dealer. I would highly recommend West Herr automotive. Allen was professional and salesman Tom Petrie is a great salesman who puts his customer above everythi would highly recommend West Herr automotive. Allen was professional and salesman Tom Petrie is a great salesman who puts his customer above everything. More

by ngilheany

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Allen, aTom Petrie

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October 22, 2021

SALES VISIT - NEW

My experience was great. Shane listened to what I wanted and needed and I absolutely love my new Toyota. Everyone, especially Shane, Savannah, and Tony, was kind and professional. and needed and I absolutely love my new Toyota. Everyone, especially Shane, Savannah, and Tony, was kind and professional. More

by Ann

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tony, Shane, Savannah

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West Herr Toyota of Rochester

West Herr Toyota of Rochester Awards Awards

Showing 255 reviews

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