West Herr Toyota of Rochester

I was treated kindly by the service staff who actually remembered me after eight months. They got me out in record time, and they were nice to my dog. Best overall experience at a dealer ever. remembered me after eight months. They got me out in record time, and they were nice to my dog. Best overall experience at a dealer ever. More

Went in for oil change and basic checkups. Everyone was professional and charge was reasonable Everyone was professional and charge was reasonable More

It is always a comforting experience with the service people who work at the West Ridge dealership. David is one of the best people who work at the West Ridge dealership. David is one of the best More

This Toyota dealer is the best for service I have been to. Made my appointment and as soon as I pulled in had a person immediately taking care of me. All the work done promptly within reasonable time and to. Made my appointment and as soon as I pulled in had a person immediately taking care of me. All the work done promptly within reasonable time and at a good price. Have been going there for years with always great service! More

I always have a very favorable experience when dealing with VanDerstyne/Herr Toyota.Everyone is courteous and work is always completed on time! They are very clear about what needs to be done and explain with VanDerstyne/Herr Toyota.Everyone is courteous and work is always completed on time! They are very clear about what needs to be done and explain the work and cost thoroughly. I have often recommended the dealership to friends and family. More

I had a great experience working with Lorie she made the whole car experience pleasant. whole car experience pleasant. More

I went in was immediately acknowledged and the work done was quick and efficient. Would return again without question, nice waiting area and people pleasant. was quick and efficient. Would return again without question, nice waiting area and people pleasant. More

Anyone I’ve ever dealt with is kind , efficient. I love going in , getting out within a half hour. Nice and clean also I love going in , getting out within a half hour. Nice and clean also More

Great experience working with Allen S and Tony at West Herr. They were committed to making sure we got the vehicle we wanted, we’re accommodating of our needs, and were fair in pricing and trade in value. Herr. They were committed to making sure we got the vehicle we wanted, we’re accommodating of our needs, and were fair in pricing and trade in value. The staff at West Herr made the experience fun and we felt like we were really taken care of. More

They are always welcoming and willing to work on the vehicle concerns you have. He was informative about what might be recommended and if any changes were found after further examining the vehicle. All vehicle concerns you have. He was informative about what might be recommended and if any changes were found after further examining the vehicle. All the experiences I've had here have been positive. The staff is kind, professional and responsive. More