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West Herr Toyota of Rochester

Rochester, NY

4.9
255 Reviews

4374 Ridge Road West

Rochester, NY

14626

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Showing 255 reviews

December 15, 2022

Everyone was very helpful with me purchasing a used car. I was treated with the utmost respect and highly recommend asking for Lorie if you are looking to purchase a new or used car. More

by Dinosaur Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorie Terena, Joey Eldred
November 29, 2022

Great service. Courteous and efficient. Ver accommodating. I called to stop in for the service that day. More

by Srunion11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
November 18, 2022

Outstanding service with a smile! Knowledgeable about their vehicles. Honest & respectful. I'd buy again More

by Gigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Armen, Savannah, Joey
November 18, 2022

Clean well-lighted show room. Lorie was knowledgeable, pleasant, and willing to answer questions. Very patient. Due to the infamous supply chain issues I waited for six months fo More

by N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorie Terena
Nov 18, 2022 -

N responded

They were fine.

November 15, 2022

We had an excellent experience with West Herr Toyota. Everyone was very nice to work with and very knowledgeable. Our son has bought 2 vehicles from you and we won't hesitate coming back. Thank you More

by teddy22.bp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Syouthoum, Joey Eldred, and Jimmy Fallon from West Herr Ford
November 15, 2022

Friendly prompt and good price services highly recommended to all Will come back for sure More

by Roccarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
November 10, 2022

Sales person Mark S was very helpful. Mark is actually sales at the Ford dealer, he was willing to take me down to the Toyota dealership where I bought a 2023 Toyota Tundra from him. More

by Sposborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Scialdone
November 08, 2022

Very friendly and easy to work with and got a great Rav 4 prime car. More

by roadie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodrigues, Joey Eldred
October 31, 2022

Shane price was a great dealer. I changed the type of car I wanted 3 different times, from a Corolla to Rav 4 hybrid and then to a reg hybrid. He was very patient with me the entire More

by taylor.haude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane price
October 29, 2022

It’s very busy, clean, courteous. The bathrooms are clean and the staff is friendly More

by RubyRedRav4
Recommend Dealer
Yes
Employees Worked With
Deere
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