West Herr Toyota of Rochester

Working with Scott at West Herr Toyota was great. He found me my 2023 4Runner with all the options and color that I wanted and in a timely manner. He wasn't annoying or pushy like the salesmen at oth He found me my 2023 4Runner with all the options and color that I wanted and in a timely manner. He wasn't annoying or pushy like the salesmen at other dealerships and the price I paid was great. There were a few hiccups on closing day but they were my fault and Scott quickly worked around them to get me in my vehicle that day. I've recommended him to family and friends. Thanks Scott! More

Great experience ,No pressure sale,Very informative. . Great team work. Would definitely recommend. Thank you Scott Allen&Steve for all your help!!! . Great team work. Would definitely recommend. Thank you Scott Allen&Steve for all your help!!! More

I've never had a bad experience at West Herr Toyota. Even though my warranty has expired, I still make the 40 min. trip to this dealership because their service is top-notch. So friendly, fast and court Even though my warranty has expired, I still make the 40 min. trip to this dealership because their service is top-notch. So friendly, fast and courteous!!! More

I always have a great experience, friendly, fast service Very knowledgeable and great customer service Very knowledgeable and great customer service More

Friendly staff. Great service, in and out 30 mins ahead of the estimated hour wait time. Great service, in and out 30 mins ahead of the estimated hour wait time. More

Had a great salesperson. His name was Derek. The work was done in a timely manner. Very satisfied. His name was Derek. The work was done in a timely manner. Very satisfied. More

David in Service was outstanding. He put himself in our position and worked diligently to resolve a problem. A West Herr Toyota loyal customer for life !! He put himself in our position and worked diligently to resolve a problem. A West Herr Toyota loyal customer for life !! More

Service was excellent. An aftermarket wheel was missing a lug nut for my winter tires; and because of this the dealership didn’t charge me to have the tires swapped. I’ve b An aftermarket wheel was missing a lug nut for my winter tires; and because of this the dealership didn’t charge me to have the tires swapped. I’ve bought two vehicles from this dealership, and both the sales and service department are great to work with. I won’t go anywhere else for service despite the fact that the dealership is 45 minutes away from my house. More