West Herr Toyota of Rochester

Always a pleasure dealing with Allen, made buying a car easy. Thank you Allen! Would definately recommend easy. Thank you Allen! Would definately recommend More

Excellent experience with the team at West Herr . Are sales representative Paul Williams was great to work with and would happily deal with him again if I was in the market to buy another vehicle. Are sales representative Paul Williams was great to work with and would happily deal with him again if I was in the market to buy another vehicle. More

Ben made buying a vehicle a pleasant experience! Also he was understanding of my situation and was very helpful, I would definitely recommend West Herr and him as the first place to look for a Also he was understanding of my situation and was very helpful, I would definitely recommend West Herr and him as the first place to look for a vehicle.... Brandon was also a wealth of information and very thorough and and pleasant to work with.. More

Fast and easy to make appointment nice show room staff vet nice most of the time vet nice most of the time More

I went in for service and was well pleased with the friendliness, speedy service and had all my questions answered. Thank you Derek and Joe. friendliness, speedy service and had all my questions answered. Thank you Derek and Joe. More

Excellent customer oriented service. Very attentive to details of transaction. Highly recommend based on our experience! Very attentive to details of transaction. Highly recommend based on our experience! More

My great grandson and his Mom are staying with us for a while. Today, my car was scheduled for a State Inspection at the same time that grandson's Mom needed a doctor visit. Also, a furnace technician wa while. Today, my car was scheduled for a State Inspection at the same time that grandson's Mom needed a doctor visit. Also, a furnace technician was scheduled to visit because the air-conditioning wasn't cooling the house. I called West Herr and asked for some flexibility in getting my car inspected. West Herr came through with a new appointment that allowed Mom to get to the MD, allowed me to be at our home when the AC tech arrived, and also assured that my car was Inspected before the deadline. Thanks for the flexibility West Herr! More

A very fine performance in fixing a toyota problem on my r a v 4 r a v 4 More

Derek and the team were able to fit me in urgently, greatly appreciated and completed very quickly. Thanks! greatly appreciated and completed very quickly. Thanks! More

Eric was fantastic. Kept me up to date all through process. Eric is attentive and has great customer skills Kept me up to date all through process. Eric is attentive and has great customer skills More