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West Herr Toyota of Orchard Park

Orchard Park, NY

4.7
306 Reviews

4141 Southwestern Boulevard

Orchard Park, NY

14127

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Showing 306 reviews

January 19, 2024

Very helpful service and courteous. They were able to help me immensely during the blizzard in Buffalo by squeezing me in and getting my car back. Much appreciated. More

by Rsullivan83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot sorry
January 17, 2024

Very happy with service and with Steve in service department would use your department again More

by Dooley47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service manager
January 08, 2024

So I set up a simple oil change on Tacoma, they send me text couple days later confirming everything, following day getting phone calls because they scheduled with wrong team, I reminded them not my fault More

by Rogcranst
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole
Jan 09, 2024 -

West Herr Toyota of Orchard Park responded

We are sorry to hear this was your experience with us. We have forwarded this on to our Service Manager to look into this further for you. Thank you.

December 16, 2023

Great experience as a first time buyer. Nolan was so kind and patient and found the perfect fit for me. I’ll go back for sure More

by Bgus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nolan Rhodes
December 16, 2023

I waited about 21/2 hrs, but it’s ok, I talked with a guy I know so it was fine. More

by Claricef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
December 15, 2023

Very prompt service and friendly. They did great job and got me out within an hour!! More

by rmcnamara57
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
December 13, 2023

We had a good experience here at west herr Toyota of orchard park New York More

by My Duyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Snyder
December 11, 2023

Saw the car online I had been looking for—it was the only one in the state and happened to be 10 miles from me, so naturally I went to check it out. Wasn’t planning on getting a sports car before winter hits More

by cjamesdarrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheri & Dawn (sales reps)
December 05, 2023

I was early for my appointment and they took me right away. Oil change and tire rotation done in a little over an hour and the car was washed and cleaned! Price is a little high but isn’t everything. More

by Carolsott168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
November 22, 2023

I went in for a oil change for my 2017 hilander and brad that took my oil chang told me that it wasn’t due for a change so I said can I get one so he Brad told me with a attitude that it will cost me 95 dol More

by evanalvaradocano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad