West Herr Toyota of Canandaigua

Staff needs training on how to wear a mask around customers!! A short bald man in the service reception area and a tall salesman with black hair and a large nose each walked by me, wearing their mask customers!! A short bald man in the service reception area and a tall salesman with black hair and a large nose each walked by me, wearing their masks UNDER their noses. Not acceptable. More

Cassie and Nicholas (salespersons) was patient and understanding, great friendly dealership, honest and professional. I will buy a second new car from them. Easy process and no pressure. understanding, great friendly dealership, honest and professional. I will buy a second new car from them. Easy process and no pressure. More

Very efficient and work was done sooner then expected very courteous staff comfy waiting room very courteous staff comfy waiting room More

Everyone was helpful before during and after my purchase! They go the extra mile. I would buy from them again. They go the extra mile. I would buy from them again. More

Kyla is wonderful In the service department. She is professional, enthusiastic and explains things in detail. My issue is with the dealership due to their misrepresentation and failure to keep their wo professional, enthusiastic and explains things in detail. My issue is with the dealership due to their misrepresentation and failure to keep their word. More

Friendly, prompt and good service. Very competitive with new car pricing! I would recommend them highly! Frank new car pricing! I would recommend them highly! Frank More

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Chris Verstraete was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs The process was stress free and pleasant. Chris Verstraete was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. I would recommend to go see Chris at this location if looking to purchase a new or used vehicle. More

The service lady that works there ( Jodi ).She is a very The service lady that works there ( Jodi ). She is a very outstanding service lady there. She was very kind and very understanding to my issues and The service lady that works there ( Jodi ). She is a very outstanding service lady there. She was very kind and very understanding to my issues and she took time explaining everything to me. If i knew a way to give her a outstanding award, she would get one from me. Kraig S. Bailey More

Salesman Ryan Phillips at Toyota of Canadaigua was exceptional to work as I purchased my new car. He was knowledgeable and very responsive to all my questions and concerns. He made purchasing the ve exceptional to work as I purchased my new car. He was knowledgeable and very responsive to all my questions and concerns. He made purchasing the vehicle an easy and simple process, having as much as possible ready for my arrive to pickup the vehicle. The entire dealership was great at giving me the information but not feeling pushy to make the sale. I would highly recommend this dealership and especially Ryan. More