West Herr Toyota of Canandaigua

Excellent! All personal very friendly and informative. Great to deal with people who do their jobs! Thank you! All personal very friendly and informative. Great to deal with people who do their jobs! Thank you! More

A special word of thanks to the staff and especially Mike S., the General Manager of West Herr Toyota of Canandaigua for taking the time to meet with me and going above and beyond to make sure that I was sat S., the General Manager of West Herr Toyota of Canandaigua for taking the time to meet with me and going above and beyond to make sure that I was satisfied with the resolving of my concerns. As a loyal Toyota owner for over 32 years I would highly recommend this dealership. More

Thought their service department was very in-personable, for two days I called and they didn’t answer their phones, so you have to leave your phone number for them to return your call. Finally I sent them for two days I called and they didn’t answer their phones, so you have to leave your phone number for them to return your call. Finally I sent them a text message because you have that option also and they immediately connected me to a person to return my message via text. I miss the service department of Lebrun Toyota which was bought out by West Herr. More

Everyone is congenial and helpful. Easy to schedule a visit. Very accommodating and professional. Reception area and waiting lounge very comfortable. Easy to schedule a visit. Very accommodating and professional. Reception area and waiting lounge very comfortable. More

Nice people, they were was spot on how long it would take to fix vehicle would return again take to fix vehicle would return again More

Dan is very laid back and listens to what you are looking for. The day I was just looking for a car I was able to test drive a couple different ones and because of Dan's kind manner I got in touch with him w for. The day I was just looking for a car I was able to test drive a couple different ones and because of Dan's kind manner I got in touch with him when I was ready to get a car. I was able to get the car I really wanted. More

Jodi was great, helpful and very knowledgeable. . Will definitely use West Herr service dept again in the future. . Will definitely use West Herr service dept again in the future. More

Chuck was incredible helpful in working with us to get a car that meets the needs of our family. From sales to financing it was a great experience. car that meets the needs of our family. From sales to financing it was a great experience. More

Great service once you make contact. Tough getting directly through to Canandaigua service. Never answer phone and goes to call center to leave message and get call back - hours later. I Tough getting directly through to Canandaigua service. Never answer phone and goes to call center to leave message and get call back - hours later. I want to talk directly to service dept. I will be dealing with. I now have a direct no. More