West Herr Toyota of Canandaigua

I just purchased my 3 truck from them. The staff was amazing. Jody in service Was amazing. Simply the best around town. 5stars here. Aaron amazing. Jody in service Was amazing. Simply the best around town. 5stars here. Aaron More

Dean Wasson helped me when I didn't think I could get a loan. He was patient, helpful and very knowledgeable. I will always buy from Dean Wasson! loan. He was patient, helpful and very knowledgeable. I will always buy from Dean Wasson! More

I have purchased many vehicles at LeBrun Toyota over the years. I've always dealt with Dean Wasson, and he is so professional and knowledgeable. He helps me with all aspects of my vehicles. He's the bes years. I've always dealt with Dean Wasson, and he is so professional and knowledgeable. He helps me with all aspects of my vehicles. He's the best! Mickey Feaster More

Great experience I had another great experience with LeBrun Toyota in Canandaigua! I have been dealing with LeBrun since 2005 and always have been working with Dean W I had another great experience with LeBrun Toyota in Canandaigua! I have been dealing with LeBrun since 2005 and always have been working with Dean Wasson. Never disappointed with the service. Never even think about anouth make of cars. I will be a LeBrun customer for LIFE!!! More

Simply the worst sales experience. They advertised 0% interest on RAV4 then when I inquired the sales person said yes your right but then sales manager came and said it was a web error and basically aske interest on RAV4 then when I inquired the sales person said yes your right but then sales manager came and said it was a web error and basically asked us to leave. More

Sorry service I called them several times with no call back i finally spoke with isaac who was very rude and condescending he added things to the purchase that i di I called them several times with no call back i finally spoke with isaac who was very rude and condescending he added things to the purchase that i didnt ask for i took my business elsewhere good riddance! ! More

Deceptive business practices, won't communicate LeBrun Toyota in Canandaigua, NY has terrible customer service with leasing cars. They sold unnecessary protection products on a new lease to our elde LeBrun Toyota in Canandaigua, NY has terrible customer service with leasing cars. They sold unnecessary protection products on a new lease to our elderly father, such as long term rust protection. It was obvious he was in his 80's! And he had leased other cars so they knew him. They would not return phone calls. They outright lied about policy on returning a leased vehicle when the lessee dies within a few months of signing contract. Then they lied and said they could only prorate the products as of termination of lease but they did not do that. They said pro-ration would be on the final reconciliation from Toyota Finance but corporate said those products are sold through 3rd parties and not Toyota. Did they really think we wouldn’t find out they lied? Did they think we were bluffing when we said we would file complaints with the BBB and NY consumer protection? And post on social media? Stay away from LeBrun! More

Service Department I had my 2017 Toyota Tacoma in for a service check on 12/27/18 I was very happy with the work that was done, I had my 2017 Toyota Tacoma in for a service check on 12/27/18 I was very happy with the work that was done, More

Positive service experience Brought two vehicles for service at the same time. Scheduling online was easy, with quick confirmation of my request. Quick check in at the appoint Brought two vehicles for service at the same time. Scheduling online was easy, with quick confirmation of my request. Quick check in at the appointment, and service was done quickly. More

25,000 mi checkup I have always received great service, when I bring in my rav 4. People are friendly, and keep me informed. I Will always bring my vehicle here. I have always received great service, when I bring in my rav 4. People are friendly, and keep me informed. I Will always bring my vehicle here. More