West Herr Subaru of Rochester

Excellent service representative. Warm, friendly, courteous, straight forward. And maintains open communication with this customer!! Warm, friendly, courteous, straight forward. And maintains open communication with this customer!! More

They were fantastic. It was a Saturday and my inspection was expiring the next day during a labor day weekend they went out of their way to help me...thank you very much It was a Saturday and my inspection was expiring the next day during a labor day weekend they went out of their way to help me...thank you very much More

The appointment was on time and was right on the time we were told it would take. Michelle was excellent in communicating with about everything. Could not have had a better experience. Thank you Michelle👍� were told it would take. Michelle was excellent in communicating with about everything. Could not have had a better experience. Thank you Michelle👍🏻 More

I feel that the people who worked with me did everything they could to make my purchase easily done…from the salesperson to Suburu Customer Service… I couldn’t say enough about how well they handled the pu they could to make my purchase easily done…from the salesperson to Suburu Customer Service… I couldn’t say enough about how well they handled the purchase.and we’re attentive to my needs. Thank you !!! Keep up the great work! More

Excellent service and very professional. Pleasure doing business with them. Cashier lady was also very good. Pleasure doing business with them. Cashier lady was also very good. More

Outstanding Customer Service and seeing the great team work from everyone!! Paul was a very nice salesman work from everyone!! Paul was a very nice salesman More

Kind efficient friendly staff! The West Herr Subaru of Brockport service department was a huge help to me when my car broke down on I90. They were able to repair the issue within 2 The West Herr Subaru of Brockport service department was a huge help to me when my car broke down on I90. They were able to repair the issue within 24hrs and provided a car for this Canadian stranded in Brockport for the night. Michelle M in particular was of great assistance and comfort to me. More

Always great service. Carli was professional and attentive. Everything went smoothly and quickly. Thanks, all. Carli was professional and attentive. Everything went smoothly and quickly. Thanks, all. More

They treat customers verywell! They do what they say they will do. Great service, great prices, great cars. They do what they say they will do. Great service, great prices, great cars. More

Service Department is top notch at this dealership. Great communication throughout the process of my vechicle’s repair status. They went out of their way to make sure I was taken care of. Great communication throughout the process of my vechicle’s repair status. They went out of their way to make sure I was taken care of. More