West Herr Subaru of Rochester

I purchased a very nice used 2022 Forester this past week. Paul in Sales and Man in finance were extremely helpful in making the buying process as easy and efficient as possible. They even had the vehic week. Paul in Sales and Man in finance were extremely helpful in making the buying process as easy and efficient as possible. They even had the vehicle brought to Rochester for me from the West Herr Orchard Park location at no charge. I highly recommend this dealership to others who are interested in purchasing a used or new Subaru. More

My experience was amazing. The salesman was awesome and my daughter also wanted a car and he was able to help the both of us. The salesman was awesome and my daughter also wanted a car and he was able to help the both of us. More

West herr always looks to provide quality service. Review your vehicle on what it needs and may require Review your vehicle on what it needs and may require More

Second car purchased from West Herr. The process was straightforward. Never a feeling of an adversarial process. The process was straightforward. Never a feeling of an adversarial process. More

Thos is our 2nd Subaru from West Herr. They are an excellent dealership and our sales person, Beau, was wonderful! He took care of every detail for us. We would, and will recommend him to They are an excellent dealership and our sales person, Beau, was wonderful! He took care of every detail for us. We would, and will recommend him to any of our family and friends who are interested in purchasing a vehicle! More

Chris snd all the staff at West Herr Subaru were amazing. From the beginning Pelow answering all our questions and made us feel like we were his primary responsibility even when we said we were just window s From the beginning Pelow answering all our questions and made us feel like we were his primary responsibility even when we said we were just window shopping. When we decided we were ready to purchase the staff was thorough and made that process very smooth. Every facet of the process was explained in detail. I would definitely go back when we need another vehicle, and I would recommend them to anyone looking for a new vehicle. More

Fantastic experience, very helpful and friendly. Definitely recommend Andrea and West Herr to anyone looking for a new vehicle. Definitely recommend Andrea and West Herr to anyone looking for a new vehicle. More

Went in for an oil and filter change and couldn't be happier with my experience. It was very reasonably priced and even came with a car wash. They checked everything over and told me what needed to be d happier with my experience. It was very reasonably priced and even came with a car wash. They checked everything over and told me what needed to be done and then answered all my questions. I left a very happy person. I will definitely be back and amazingly it's less expensive than going to a fast oil change place. More

Service is always swift and thorough, the staff is always friendly and personal. I really can't complain about a thing. Top notch. friendly and personal. I really can't complain about a thing. Top notch. More

They walked me thru my whole car buying experience. All the staff was very personable. They took their time and explained everything when I bought my Legacy a few months ago. Recently, I had to take i All the staff was very personable. They took their time and explained everything when I bought my Legacy a few months ago. Recently, I had to take it in for a small tire issue and the service team of Nick and Carli helped me get it all sorted. Carli made sure I got the repair made and taken care of by warranty, and even explained some of the tech the service department uses to connect with customers. I really appreciate that all the staff takes the time to help and explain things. Its nice to have service at a dealership I can trust. More