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West Herr Subaru of Rochester

Rochester, NY

4.9
66 Reviews

4400 W Ridge Rd

Rochester, NY

14626

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Showing 66 reviews

September 28, 2024

I wanted a red car with heated seats, no sun roof and Andrea went out of her way to get me one. More

by gailm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea and Ben
September 27, 2024

My experience at West Herr Subaru Brockport and with Paul was seamless and enjoyable. I have become a faithful Subaru customer and now will be a faithful West Herr customer. More

by lmetzger1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
September 25, 2024

Love the new show room and was notified about the move well ahead of time. More

by jfchilds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Standish
September 25, 2024

We had a great experience at West Herr Subaru, and Michelle was awesome, Thank you so much!! More

by bigmommaof6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
September 21, 2024

Every one was Pleasant, eager to please and very knowledgeable. Answered all our questions that we had. More

by Indamac73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mercy Sugar, Man, Julie and Debbie
September 19, 2024

Great experience and salesperson very knowledgeable and informative. Highly recommended for your future car purchases. More

by shearerrobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mercy Sugar
September 16, 2024

Michelle and Carli were great at helping get my wife’s car into the shop for a valve body issue. They were able to provide me with a loaner car well and were very responsive. More

by n-henry1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Carli
September 14, 2024

Good service. I messed up our communication. But Carlie managed to contact me I. Spite of my confusion. Thanks for a great job. More

by Rbj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlie, Paul
September 13, 2024

I had a 105,000 mile check up, oil change, filter, tire rotation—0ut in one hour. Great service, fair market pricing, completly satisfied. More

by hochreit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zoya
September 10, 2024

My experience at West Herr Subaru of Rochester [formerly Brockport] was excellent. My sales consultant, David was super helpful and gave me exactly what I was looking for in a new car. The process start to More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Conners
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