West Herr Subaru of Rochester

Paul was very knowledgeable about the cars I was interested in looking at. He made the purchase process simple and quick. I would use him again for my next purchase interested in looking at. He made the purchase process simple and quick. I would use him again for my next purchase More

The daunting task of shopping for a car was made considerably easier by the team at West Herr Subaru. I did not feel uncomfortable, intimidated or pressured. considerably easier by the team at West Herr Subaru. I did not feel uncomfortable, intimidated or pressured. More

Everyone there is very courteous. They come and tell me when they need to do a little extra. This is my third Subaru. I forgot they make all kinds of cars. Keep doing all the good thi They come and tell me when they need to do a little extra. This is my third Subaru. I forgot they make all kinds of cars. Keep doing all the good things you’re doing More

Beau was very helpful. He answered all my questions multiple times if needed, very courteous with making sure I have everything I needed water, coffee or hot chocolate. It He answered all my questions multiple times if needed, very courteous with making sure I have everything I needed water, coffee or hot chocolate. It was a very pleasant experience. Man Tran was also very helpful and very knowledgeable on extended warranties and gap insurance and anything I needed to know even if I needed him to explain it to me multiple times very nice person. More

They are very professional and knowledgeable and they are not pushy or arrogant.# 1 dealership in my opinion not pushy or arrogant.# 1 dealership in my opinion More

West Herr Subaru in Rochester is always listened to my concerns or complaints, taking care of me immediately and resolve my issues. concerns or complaints, taking care of me immediately and resolve my issues. More

Professional and courteous service from start to finish. Kept me up to date throughout the process. Kept me up to date throughout the process. More

Tony helped me find the best deal within my budget, I never felt pressured or pushed to spend more money than I was able to. Very comfortable and welcoming experience. never felt pressured or pushed to spend more money than I was able to. Very comfortable and welcoming experience. More

I was very impressed with the knowledge of the staff. Julia was very friendly and caring. Julia was very friendly and caring. More

Just got my 2nd Subaru from West Herr. An accident that totaled my first West Herr car made me need another quickly. I looked on their site and found just what I wanted at another WH deale An accident that totaled my first West Herr car made me need another quickly. I looked on their site and found just what I wanted at another WH dealer. It arrived locally within 2 days. Though the paperwork process is long, Don Mitchell helped make it less cumbersome. He sold me my previous car so we already had a rapor. A great sense of humor really helps. I had only intended a test drive but with Don's help the car came home with me. I am grateful. More