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West Herr Subaru of Rochester

Rochester, NY

5.0
110 Reviews

4400 W Ridge Rd

Rochester, NY

14626

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Showing 110 reviews

April 23, 2025

The dealership is very clean. Our sales person ( Julia Scofield ) was very pleasant to do business with. She explained all our options on the new car and answered all our questio More

by Doug C
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia Scofield
April 20, 2025

West herr is the best that have experienced. From when you first walk under. Everyone us friendly knowledgeable and follows up in your car even after ourchase. More

by Terri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea, Mahn,
April 18, 2025

This was my first visit to this dealership. The staff made me feel welcome. Zoya was very good at keeping me informed about what was happening with my vehicle. More

by carolynschu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoya
April 15, 2025

Great facilities. Quick turn around. Pleasent service writers. Let me know we what service was recommended and the associated costs. More

by johnbwhite49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoya
April 13, 2025

Great for service! Carli is friendly and efficient. All the mechanics do a great job. And they are quick. More

by Gems158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carli
April 08, 2025

Very professional kind service department staff. Facility is clean and service is fast. There’s no pressure to upsell products. More

by dorseylawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
April 07, 2025

Everyone was very courteous and helpful. They explained my options and gave me a price and completed the service quickly. More

by Icedogs26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
April 03, 2025

The experience was great, they delivered on everything they promised when we made the del,I would recommend to anyone to buy from west herr subaru More

by kevinwestcott10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
April 03, 2025

Had a very good experience! Mike, truly went above and beyond to get the right car. His efforts, responsiveness, and care were the reason I purchased from him, and West Herr. More

by ecollette80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Conrad
April 02, 2025

Fantastic experience yet again! Won’t go anywhere to buy my vehicle! Julia was fantastic to work with! More

by kassiames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia, Ross
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