West Herr Nissan of Lockport

John “Coach” Madden strikes again. Delivering a no hassle timely purchase in a time of need. My wife and I were visiting family in the area when I started to have some issues with my v Delivering a no hassle timely purchase in a time of need. My wife and I were visiting family in the area when I started to have some issues with my vehicle everything was covered under warranty and they got it taken care of in a very quick manner. However my wife and I felt it was time to upgrade to a newer used car. Only salesman that we trust is John. We had a bad deal with a dealer in our hometown in Texas. So we when to John who got us into a newer Ram with favorable terms. So if you are looking for a vehicle go to West Herr Nissan in Lockport and Ask for Coach. He will take care of you. Whenever we need a new vehicle we will travel the 1500 miles one way or another to have John sell us our new ride. More

Outstanding service ! !!! Erik went above and beyond to get me into a new to me vehicle that was within my budget. Everyone at the West Herr Nissan of Lockport dealership !!! Erik went above and beyond to get me into a new to me vehicle that was within my budget. Everyone at the West Herr Nissan of Lockport dealership was friendly, kind and made me feel welcome. If you want an over the top amazing car buying experience I highly recommend you visit the team More

John Madden was extremely helpful and put everything in place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient an place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient and helpful to get me safely back on the road. Each of them made my wife and I comfortable and treated us like "family"! More

Great service and friendly personnel and willing to go the extra mile. Comfortable waiting room. the extra mile. Comfortable waiting room. More

Excellent sales personnel, excellent experience with the purchase of the car and the way we were taken care of purchase of the car and the way we were taken care of More

Great experience. Very informative and helpful Made my husband and I feel comfortable and answered all my questions. Very informative and helpful Made my husband and I feel comfortable and answered all my questions. More

Great experience Jenn was fabulous! ! Highly recommend them for your new car needs. Very professional and the service even helped with my trade. Great experience. ! Highly recommend them for your new car needs. Very professional and the service even helped with my trade. Great experience. More

I love the dealership almost always on top of things until just recently needed parts for my car and they were ordered in June I asked about them one time maybe in July and 1 but not both parts were ava until just recently needed parts for my car and they were ordered in June I asked about them one time maybe in July and 1 but not both parts were available then I got super busy with work and hadn't been able to contact them-I went for service yesterday and low and behold the parts are there however I was not notified?? kinda strange we're all busy so that doesn't work Other than that the dealership has been awesome More

Helpful with vehicle information. Friendly and I like the variety of cars. Happy with the staff being so helpful. Friendly and I like the variety of cars. Happy with the staff being so helpful. More

Superior in customer service, The staff was friendly, caring and extremely accommodating. Did not rush through the process and took the time to explain everything. Highly recommend this dealership! caring and extremely accommodating. Did not rush through the process and took the time to explain everything. Highly recommend this dealership! More