West Herr Nissan of Lockport

Great experience. Very informative and helpful Made my husband and I feel comfortable and answered all my questions. Very informative and helpful Made my husband and I feel comfortable and answered all my questions. More

Great experience Jenn was fabulous! ! Highly recommend them for your new car needs. Very professional and the service even helped with my trade. Great experience. ! Highly recommend them for your new car needs. Very professional and the service even helped with my trade. Great experience. More

I love the dealership almost always on top of things until just recently needed parts for my car and they were ordered in June I asked about them one time maybe in July and 1 but not both parts were ava until just recently needed parts for my car and they were ordered in June I asked about them one time maybe in July and 1 but not both parts were available then I got super busy with work and hadn't been able to contact them-I went for service yesterday and low and behold the parts are there however I was not notified?? kinda strange we're all busy so that doesn't work Other than that the dealership has been awesome More

Helpful with vehicle information. Friendly and I like the variety of cars. Happy with the staff being so helpful. Friendly and I like the variety of cars. Happy with the staff being so helpful. More

Superior in customer service, The staff was friendly, caring and extremely accommodating. Did not rush through the process and took the time to explain everything. Highly recommend this dealership! caring and extremely accommodating. Did not rush through the process and took the time to explain everything. Highly recommend this dealership! More

We bought our Nissan Pathfinder Rock Creek two weeks ago at West Herr Nissan of Lockport and they definitely did not disappoint. Courteous, respectful, honest, above and beyond are just a few of the words I at West Herr Nissan of Lockport and they definitely did not disappoint. Courteous, respectful, honest, above and beyond are just a few of the words I'd use to describe John "Coach" Madden and everyone there. Ask4Coach and you won't go wrong. More

Great people to do business with a very knowledgeable staff felt comfortable with all the people staff felt comfortable with all the people More

I had an amazing experience with John Madden aka “Coach”, at the Nissan of Lockport location. After my car was totaled from being rear-ended I was on a time crunch to get myself into a new vehicle. Stressed at the Nissan of Lockport location. After my car was totaled from being rear-ended I was on a time crunch to get myself into a new vehicle. Stressed was an understatement!!! Thankfully I was connected to “Coach” and he was able to find me exactly what I was looking for within the first day of contact. He was professional, informative, and personable. “Coach” communicated clearly throughout the whole process and never once did I feel uncomfortable, rushed, or “pushed” as many young women feel when buying a car. I absolutely LOVE my new vehicle and am so grateful for the buying experience I had. More

Very friendly and efficient. Explained exactly what they are going to do and told me how things went. Wait time was extremely acceptable. Explained exactly what they are going to do and told me how things went. Wait time was extremely acceptable. More

Very good service. Service was on time. Customer service was polite reasonable and very honest Service was on time. Customer service was polite reasonable and very honest More