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West Herr Mazda of Canandaigua
Canandaigua , NY
94 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 94 reviews
September 20, 2016
Flawless. I used the Consumer Reports / TrueCar process, and this dealer called me quickly (but not too quickly), and expressed a desire to do business. I had a I used the Consumer Reports / TrueCar process, and this dealer called me quickly (but not too quickly), and expressed a desire to do business. I had already started working with another dealer, but I switched my buying process to Ontario because I sensed a greater sense of integrity. I bought the CX-9 from Ontario Mazda, and remain comfortable that they provided an outstanding overall deal (price and trade). More
by johncrei
Employees Worked With
Elmo, Joe Cordeiro, Christopher Jay
July 21, 2016
A Great Experience😋👍 I had my 2008 Ford Fusion for 3 years. She served her purpose but started needing a lot of repairs that would cost a lot of money. Ontario Mazda came I had my 2008 Ford Fusion for 3 years. She served her purpose but started needing a lot of repairs that would cost a lot of money. Ontario Mazda came to my rescue! Chris Jay, the sales consultant, told me that they had a used Mazda6 with low mileage in great condition. I came into the dealership and took it for a test drive. I was politely greeted by Joe (the sales manager) and Chris with smiles and handshakes. They made me feel like an important, valued person as well as a potential customer. Chris explained all of the features in the car, showed me where everything was located and answered all of my questions. He took his time and was very thorough with his answers and explanations. I was treated well with kindness, patience and respect. My experience purchasing a car with Chris at Ontario Mazda was a very positive one! I have already recommended the dealership to others and I will continue to do so. Thank you, Chris, for your time and making my purchase of my Mazda6 easy, informative and enjoyable! Zoom-zoom! More
by 🚗 Life is good!
Employees Worked With
Joe Cordeiro, Stefanie Northrup, Christopher Jay
June 08, 2016
Wonderful car buying experience with Ontario Mazda I have only high praise for the sales women, Jill Haddock, who efficiently worked through the purchase of my Mazda. Excellent job from my initial c I have only high praise for the sales women, Jill Haddock, who efficiently worked through the purchase of my Mazda. Excellent job from my initial contact on line until picking up the car. Thank you for your outstanding service. More
by Mazcx3016
Employees Worked With
Jill Haddock
May 17, 2016
Great staff and selection. Jill was awesome. She came out to help me within minutes of me showing up to the lot. She was very knowledgeable and was able to answer all of my ques Jill was awesome. She came out to help me within minutes of me showing up to the lot. She was very knowledgeable and was able to answer all of my questions. We looked at a CX5 and a CX3 and I was able to test drive both. In the end, the CX5 was the right pick for me. The buying process was painless and quick, and a week later, I still could not be happier. More
by JohnWood
Employees Worked With
Jill Haddock
May 15, 2016
Excellent, Honest and professional Sales Person, Christopher Jay, was honest and very knowledgeable about the product sold. Tracked car from purchase to scheduled delivery date, with u Sales Person, Christopher Jay, was honest and very knowledgeable about the product sold. Tracked car from purchase to scheduled delivery date, with updates twice monthly. More
by Daniel Comins
Employees Worked With
Joe Cordeiro, Stefanie Northrup, Christopher Jay
March 26, 2016
Awesome!! From the first email to the last Cristopher answered all my questions and very fast. I made a huge search trying to find a good pre owned deal and the From the first email to the last Cristopher answered all my questions and very fast. I made a huge search trying to find a good pre owned deal and they gave me best deal. They were very professional and they took all the time needed to explain me everything and be sure i understand. Stephanie explained to me every detail about the financing process, costs, payments etc everything. I went home happy with a great deal, the mazda CX-5 i wanted and very clear on everything, no doubts. Next time i need a car i dont have to make any search i know where im going, Ontario Mazda Canandaigua. More
by Alvaro Ramos
Employees Worked With
Joe Cordeiro, Stefanie Northrup, Christopher Jay
March 25, 2016
My experience was quite positive Everyone at Ontario Mazda was professional and very helpful. Relevant information was conveyed clearly, any questions I had were addressed, and the st Everyone at Ontario Mazda was professional and very helpful. Relevant information was conveyed clearly, any questions I had were addressed, and the staff was generally accommodating. More
by 1650Wktan
Employees Worked With
Mary Monroe, Joe Cordeiro, Christopher Jay
March 10, 2016
Zoom, Zoooommmm! Chris Jay was the salesman I dealt with and I am totally satisfied with everything he did for me. Now I've had my Mazda 3 for a week I have decided t Chris Jay was the salesman I dealt with and I am totally satisfied with everything he did for me. Now I've had my Mazda 3 for a week I have decided that this is the very best car I've ever owned. At 77 years old I'm having the time of my life with the 6-speed manual, the superb quiet ride, and all the goodies that come with the car such as blind side warning, backup camera, and the infotainment system. Love it. Love it. Thanks Chris for helping me choose what may be my final car such a pleasure to own. More
by SouthLondon
Employees Worked With
Joe Cordeiro, Christopher Jay
February 21, 2016
Very relaxed Atmosphere,Professional and Aimed To Please. I have Always bought cars from private owners.But I decided to give Ontario Mazda a chance,As Sales Specialist Jill Haddock made me feel she would sin I have Always bought cars from private owners.But I decided to give Ontario Mazda a chance,As Sales Specialist Jill Haddock made me feel she would sincerely work with me and be fair.My intuitions were right.My experience with Ontario Mazda was great and I will definitely continue my car buying relationship with them.Dan Beswick More
by Mazda6
Employees Worked With
Joe Cordeiro, Jill Haddock
January 29, 2016
Careless work I brought my car in for an oil change, and they did not put the plastic under the car back on right. While I was driving down highway it fell off half I brought my car in for an oil change, and they did not put the plastic under the car back on right. While I was driving down highway it fell off half way and dragged. I called 3 times and they kept transferring me over for mechanics and never an answer. I was pretty pissed just for a careless mistake that didn't need to happen. So I went to a family owned business Geneva foreign and sports and they fixed the problem for me very fast because they knew that was an annoying problem and careless mistake More
by Joslynp
Employees Worked With
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