West Herr Kia

I got an excellent deal, thousands cheaper than other dealers. Valuation of trade was a little low, but I did negotiate up $1,000. Sales people I spoke with were very helpful and not pushy. My question dealers. Valuation of trade was a little low, but I did negotiate up $1,000. Sales people I spoke with were very helpful and not pushy. My questions were answered fully. I was never asked the question that signals a salesperson who is ready to take advantage of a buyer's ignorance, "What would you be comfortable with as a monthly payment?" Mike and Leah were very good to deal with, and buying was overall a very good experience. More

Great service department. All staff were friendly and reliable. Work was completed within expected timeframe. All staff were friendly and reliable. Work was completed within expected timeframe. More

Tim, service advisor at West Herr Kia was very personable and knowledgeable about my car, very helpful in dealing with my auto needs and knowledgeable about my car, very helpful in dealing with my auto needs More

Great staff! My sales person was very knowledgeable and friendly. Great variety of vehicles to choose from. Love, West Herr Kia. My sales person was very knowledgeable and friendly. Great variety of vehicles to choose from. Love, West Herr Kia. More

The service provided and the service advisor were excellent. They provided excellent customer service. Thank you! excellent. They provided excellent customer service. Thank you! More

I took my kia in for the update, and Mike told me it would be about 90 minutes and a nice young man came out. I think his name was Dylan and he did my update and it only took 30 minutes , I was very ple would be about 90 minutes and a nice young man came out. I think his name was Dylan and he did my update and it only took 30 minutes , I was very pleased and very impressed because nobody wants to sit around for a couple hours. Thank you More

Service excellent. Amenities great. Staff very pleasant and accommodating. Waiting area spotless and comfortable. All explained concisely. No complaint. Amenities great. Staff very pleasant and accommodating. Waiting area spotless and comfortable. All explained concisely. No complaint. More

Polite people, easy to understand. The price of our repair did not seem right. Feel West Herr made overcharged us. Too much money. The price of our repair did not seem right. Feel West Herr made overcharged us. Too much money. More

I've taken my vehicle to West Herr for all my service since I purchased it in 2021. When I had an issue recently, service manager handle it, explaining why the delay in service. Tim Oakley explained ever since I purchased it in 2021. When I had an issue recently, service manager handle it, explaining why the delay in service. Tim Oakley explained everything to me, taking the time and answered all my questions and concerns! Job well done! More

Always a pleasure going in for service. Tim is always upbeat, knowledgeable and courteous. Something you dont see every day. He truly exemplifies customer service. Tim is always upbeat, knowledgeable and courteous. Something you dont see every day. He truly exemplifies customer service. More