West Herr Kia

I just purchased a 2021 Kia Sorento. I dealt with a salesman by the name of Emanuel Conteh. My transaction started out over the phone a little more than an hour away over the phone. With I dealt with a salesman by the name of Emanuel Conteh. My transaction started out over the phone a little more than an hour away over the phone. Within 2 days the transaction was pulled together. When I arrived at the dealership I was immediately greeted by just about everyone that was there. Then I got to meet Emanuel. Dealing with him over the phone did not do him justice. What a fantastic guy. He made the whole vehicle purchase a positive experience. I would recommend "Manny", or West Herr in general to anyone if you are looking to purchase a vehicle. I appreciate all of the time, effort and kindness that he poured into helping me make a deal. Thank You for Everything. Shannon Neubauer More

I’m so impressed with West Herr Kia ! The staff from the time you walk through the door , to the time you leave , They make you feel like you’re part of their family. . Casey was especial The staff from the time you walk through the door , to the time you leave , They make you feel like you’re part of their family. . Casey was especially helpful with getting my car repaired . I highly recommend West Herr Dealerships and will surely pass the good word on ❣️🥰 More

It was ad a pleasant experience and it was not time consuming. We picked up the Kia in a reasonable amount of time. consuming. We picked up the Kia in a reasonable amount of time. More

Efficient and pleasant employees, Have all my service completed by the very competent service department. completed by the very competent service department. More

Did not take my service requirements seriously. And when pushed the issue a little they pushed back. So wrong customer service decision. And when pushed the issue a little they pushed back. So wrong customer service decision. More

Craig Florkowski's salesmanship was superior! He ascertained what I was looking for, in a pre-owned vehicle, and what I could financially afford, and made it happen. My first visit to the dealers He ascertained what I was looking for, in a pre-owned vehicle, and what I could financially afford, and made it happen. My first visit to the dealership was on Friday, and I was driving home on Monday in my 2021 Kia Forte! Took test drives of two 2021 Fortes, fell in love with the second one. Financing arranged, registration arranged, insurance with my carrier arranged, and I was on the road. The process was quick and easy, but with no pressure. I was told that WestHerr has 39 dealerships! They'll find what you're looking for. My granddaughter bought a 2024 Telluride earlier in the day. Her 3rd vehicle purchase from Craig. Purchasing a vehicle is a very large investment so you have to trust the person, and the dealership, that you're working with. Craig Florkowski and WestHerr are a winning combination! When I had my '09 Impala, I always had it serviced at WestHerr Chevrolet,(where it was purchased in '09 when the dealership was Glen Campbell)through Nick Valvo my service advisor. Always satisfied! More

I had my 2023 Kia Sportage in for service today. Michael was my service writer. He was very professional and knowledgeable. Always a pleasant experience with the Kia service department. Great job Mi Michael was my service writer. He was very professional and knowledgeable. Always a pleasant experience with the Kia service department. Great job Michael. You have been Valley Ambassador approved. More

Told me my repair would take 90 minutes took about 75. Courteous and explained all options Courteous and explained all options More

Called me several times with status updates on my vehicle. Explained to me in advance of a time delay because I didnt have an appointment. vehicle. Explained to me in advance of a time delay because I didnt have an appointment. More