West Herr Kia

Complete satisfaction I was looking for a used car with low mileage. My salesman Mark spent literally hours with me, exploring every possible vehicle. I finally picked what I was looking for a used car with low mileage. My salesman Mark spent literally hours with me, exploring every possible vehicle. I finally picked what I thought was the perfect choice. Soon after driving it home, i realized the car had an issue I was not happy with. Mark and manager Jason were extremely accommodating, and after several visits to service, I ended up turning the car in. I found an even better vehicle, and am very satisfied. Mark worked with me until I found the right car. i absolutely recommend this dealership - thsy went out of their way to make sure I was completely satisfied. More

First time customer We were treated professionally and respectfully at our visits to lease a Subaru. We were not pressured to make decisions before we were ready. All in We were treated professionally and respectfully at our visits to lease a Subaru. We were not pressured to make decisions before we were ready. All in all it was a pleasant experience. I look forward to continued enjoyment of our new car. More

New car and trade in West Herr customer service is courteous and patient as you weigh your options. Being a multi-brand company you can compare many vehicles at once. I si West Herr customer service is courteous and patient as you weigh your options. Being a multi-brand company you can compare many vehicles at once. I signed up for the Select program and the 24 test drive allowed me to drive the vehicle on the road I travel most often which allowed me to make an educated decision. This was an enjoyable new car and trade in experience. More

great overall experience! Went in not even looking at a car necessarily, walked out with a great deal and drove it home that day still....would definitely recommend Went in not even looking at a car necessarily, walked out with a great deal and drove it home that day still....would definitely recommend More

Al Staton I was in an accident a few months back and Al was an amazing help in the car buying process! He worked efficiently to get me into a vehicle asap, as w I was in an accident a few months back and Al was an amazing help in the car buying process! He worked efficiently to get me into a vehicle asap, as well as finding me a vehicle I liked! More

Excellent dealership with great customer service. I went into this dealership to trade in a previous lease. Everyone was very helpful and willing to work with me. The sales person Al I worked with w I went into this dealership to trade in a previous lease. Everyone was very helpful and willing to work with me. The sales person Al I worked with went above and beyond to help me find exactly what I was looking for. More

Great sales team I purchased a second used Subaru from the West Herr Store, and really couldn't be happier. My sales consultant Sal was extremely helpful, understood I purchased a second used Subaru from the West Herr Store, and really couldn't be happier. My sales consultant Sal was extremely helpful, understood my needs/wants. He took account my experience with the Subaru brand and helped make the experience about as easy going as could be. More

Great experience at West Herr Kia Tony Chimera was very helpful with our needs and we came to a price that was in our budget. It was nice not having to wait hours to get our vehicle t Tony Chimera was very helpful with our needs and we came to a price that was in our budget. It was nice not having to wait hours to get our vehicle the same day. More

I purchased a Subaru - not a kia Tom Woelfel was great! He listened to what I really wanted and showed me options that covered all bases. He thoroughly explained everything inside an Tom Woelfel was great! He listened to what I really wanted and showed me options that covered all bases. He thoroughly explained everything inside and out of the car so I was able to know exactly what I was purchasing. He worked with me the entire day until we found something that worked for me. It was my first time buying a new car and it was a great experience, thanks to Tom. More

It was awesome!! I worked with Sal Sorrento he was amazing he worked with me the past year with knowing I wanted to buy a new Subaru, he called and checked all year, I worked with Sal Sorrento he was amazing he worked with me the past year with knowing I wanted to buy a new Subaru, he called and checked all year, sent me a bday card and called, he went above and beyond his duties. He was friendly and kind and also understanding, I went to the dealership 5x till I got the price that would fit my budget, he never made me feel like I was being a pain. He is definitely a asset to your company ! Your lucky to have him. More