West Herr Kia

very easy to buy a car I purchased a Ford Escape from Mark Milleville. Great experience, no pressure . Mark made it so easy for me to get the car that I wanted and at a gre I purchased a Ford Escape from Mark Milleville. Great experience, no pressure . Mark made it so easy for me to get the car that I wanted and at a great price. If anyone I know is looking for a car I will tell them to see Mark at Kia. More

Top Notch Service Rated 10/10 Christopher went above and beyond what I had ever anticipated from Sales person. Christopher worked extremely hard for me. I wasn't the easiest of cus Christopher went above and beyond what I had ever anticipated from Sales person. Christopher worked extremely hard for me. I wasn't the easiest of customers and he made me stop and think to myself ... "I've never had such great customer service/experience and I work for a sales company" Christopher has to be one of the most polite, understanding, knowledable person I've ever worked with. He constantly worked with us and his language lead us to believe we had made the best choice hands down. Are there better prices out there, sure !! But it's the personability from your salesperson, Christopher that sold us. Very impressed with West Herr's staff!!! That they could groom and produce such a top talent and very well rounded individual. No need to shop anywhere else, EVER !! Thanks Christopher More

Great car experience I leased a blue 2017 Optima EX 2 weeks ago. I absolutely love it. Mark Milleville and Ziad were both fantastic and very helpful in my car search. I wi I leased a blue 2017 Optima EX 2 weeks ago. I absolutely love it. Mark Milleville and Ziad were both fantastic and very helpful in my car search. I will definitely come back to them in the future! Best car experience one could ever hope for! More

A little better then average. Tom W. was amazing. The online service you provide helped as well. Was able to borrow the car overnight due to my wife not being available. I was ok w Tom W. was amazing. The online service you provide helped as well. Was able to borrow the car overnight due to my wife not being available. I was ok with paying above the average for a lease. I also get like we got thrown a car to get the sale. Thank god Subaru are great vehicles. More

Excellent customer service I am very pleased with the overall process working with my salesman, Mark and the manager Ziad. They worked extensively with us to make sure we got I am very pleased with the overall process working with my salesman, Mark and the manager Ziad. They worked extensively with us to make sure we got the vehicle we wanted. I ended up leasing 2 cars instead of 1 based on their customer service. More

Complete satisfaction I was looking for a used car with low mileage. My salesman Mark spent literally hours with me, exploring every possible vehicle. I finally picked what I was looking for a used car with low mileage. My salesman Mark spent literally hours with me, exploring every possible vehicle. I finally picked what I thought was the perfect choice. Soon after driving it home, i realized the car had an issue I was not happy with. Mark and manager Jason were extremely accommodating, and after several visits to service, I ended up turning the car in. I found an even better vehicle, and am very satisfied. Mark worked with me until I found the right car. i absolutely recommend this dealership - thsy went out of their way to make sure I was completely satisfied. More

First time customer We were treated professionally and respectfully at our visits to lease a Subaru. We were not pressured to make decisions before we were ready. All in We were treated professionally and respectfully at our visits to lease a Subaru. We were not pressured to make decisions before we were ready. All in all it was a pleasant experience. I look forward to continued enjoyment of our new car. More

New car and trade in West Herr customer service is courteous and patient as you weigh your options. Being a multi-brand company you can compare many vehicles at once. I si West Herr customer service is courteous and patient as you weigh your options. Being a multi-brand company you can compare many vehicles at once. I signed up for the Select program and the 24 test drive allowed me to drive the vehicle on the road I travel most often which allowed me to make an educated decision. This was an enjoyable new car and trade in experience. More

great overall experience! Went in not even looking at a car necessarily, walked out with a great deal and drove it home that day still....would definitely recommend Went in not even looking at a car necessarily, walked out with a great deal and drove it home that day still....would definitely recommend More

Al Staton I was in an accident a few months back and Al was an amazing help in the car buying process! He worked efficiently to get me into a vehicle asap, as w I was in an accident a few months back and Al was an amazing help in the car buying process! He worked efficiently to get me into a vehicle asap, as well as finding me a vehicle I liked! More