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West Herr Kia
Orchard Park, NY
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Have purchased or leased many vehicles from West Herr. As usual experience was flawless and Salesman Parker Harris made it quick and easy. Parker’s attitude and completeness made this purchase great! As usual experience was flawless and Salesman Parker Harris made it quick and easy. Parker’s attitude and completeness made this purchase great! More
I recently had to take my Kia in for service for a heat issue I was having. The issue was not presenting itself to the dealership and the car appeared fine when first examined. I knew that something still issue I was having. The issue was not presenting itself to the dealership and the car appeared fine when first examined. I knew that something still wasn’t quite right and explained this to the dealership. I’d like to commend the team here for listening to me and trusting my word. The team continued to look at my car until the issue finally decided to flare up. It would have been easy for them to send me on my way and dismiss the issue but they were respectful and heard me out despite not seeing evidence of it the first time. I really appreciate this. They worked with Kia to resolve the issue promptly and the service manager Casey was professional and kept me informed. He made sure I understood the process and the solution. They also personally walked me to my car and displayed a high level of professionalism and courtesy. I trust this dealership a lot especially as a young woman. They didn’t hesitate to hear me out. Would definitely return for any future car needs! Thank you Casey and team. More
I have been very satisfied with West Herr Kia and their service department. They are informative about all of the maintenance and repairs that need attending to. Thank you Tim for work well done. I give yo service department. They are informative about all of the maintenance and repairs that need attending to. Thank you Tim for work well done. I give you 5 out of 5 stars. More
Hi, we leased a Kia K4 from Timothy and it was the best experience! He was smart and knowledgeable about everything, we didn’t really ask questions he was so thorough! Love him he deserves a raise experience! He was smart and knowledgeable about everything, we didn’t really ask questions he was so thorough! Love him he deserves a raise More
Excellent service! The man working the front desk was very helpful and kind, very nice to work with someone so personable. The man working the front desk was very helpful and kind, very nice to work with someone so personable. More