West Herr INFINITI

My experience was flawless, I was given a loaner car conducive to my needs, my brakes were replaced at a decent price and Justine was wonderful. Extremely accommodating and extremely efficient. conducive to my needs, my brakes were replaced at a decent price and Justine was wonderful. Extremely accommodating and extremely efficient. More

Great service department. Responsive and very helpful. James goes out of his way to ensure your satisfaction. THX Weat Herr Infiniti Williamsville! James goes out of his way to ensure your satisfaction. THX Weat Herr Infiniti Williamsville! More

This was my first new vehicle purchase in ages and I am so glad that I had Justine at my side! She made the entire experience as painless as possible. She was on top of every detail. She made me feel like so glad that I had Justine at my side! She made the entire experience as painless as possible. She was on top of every detail. She made me feel like I was her only customer - she gave me 100% of her attention and saw to every last detail. The remodeled dealership is amazing and the customer waiting area is beautiful. Great coffee too! More

I was happy to get my fog lamp fix… Taking a long trip to Ohio next week really need to see your those back country roads… Thanks Ohio next week really need to see your those back country roads… Thanks More

Work was done very quickly and didn’t run into a single issue. Will be coming back in the future. Would recommend to anyone getting service done on their Infiniti. issue. Will be coming back in the future. Would recommend to anyone getting service done on their Infiniti. More

Justine was great! She made sure that some additional new car challenges, beyond the scheduled oil change, were handled expeditiously! Overall, a terrific customer experience (with great coffee a bonus)! car challenges, beyond the scheduled oil change, were handled expeditiously! Overall, a terrific customer experience (with great coffee a bonus)! More

West Herr has been my dealership of choice for many years. The mega-dealer has been recognized by many organizations as philanthropic and invested in our community The team is part of the fabric of Wes years. The mega-dealer has been recognized by many organizations as philanthropic and invested in our community The team is part of the fabric of Western New York Dealer principle, Scott Bieler sets the tone for the corporate culture More

Very professional, great staff , great service everything you would expect from a dealership my estimated wait time was 90 min. They completed entire job in 40 min. Way to go !!! you would expect from a dealership my estimated wait time was 90 min. They completed entire job in 40 min. Way to go !!! More

The dealership kept me updated along the way through my service. They were customer friendly and did right by the customer. . Thank you for treating the customer right . service. They were customer friendly and did right by the customer. . Thank you for treating the customer right . More

Quick service. They have a nice lounge area for clients to relax. Justine was very helpful in walking over the process and showing me around. to relax. Justine was very helpful in walking over the process and showing me around. More