West Herr INFINITI

West Herr service department is very organized and the team leader Arthur Luke is an excellent help in my service needs delivered complete on time as promised. His friendly explanation of the service re team leader Arthur Luke is an excellent help in my service needs delivered complete on time as promised. His friendly explanation of the service requirements exceeded my expectations. I am happy to be a continued customer. More

The service is excellent and the wait time is reasonable. From time and to time out reasonable. From time and to time out More

Fast, efficient, friendly, clean, great hours. Would definitely come back to purchase vehicles in the future. Would definitely come back to purchase vehicles in the future. More

Mohammed was very nice and he explained what was wrong with the car. (Engine light) His service was impeccable!! with the car. (Engine light) His service was impeccable!! More

Very, very disappointed with the service of my car. Cost me nearly $450.00 (battery & rental car) and 4 days without my car for a battery replacement. Mohammed told me on the morning of day 4 that ca Cost me nearly $450.00 (battery & rental car) and 4 days without my car for a battery replacement. Mohammed told me on the morning of day 4 that car would be ready in 1.5 hours. 5 hours later, still no call, I went there myself (a friend drove me) and when I got there it was sitting in the lot for who knows how long. He said he called the wrong number. Dennis the manager was stellar in doing his best to make it up to me and Sal who dropped by my house with a “gift” was Aces. More

Superior customer service. Dan Fabrizio was very knowledgeable, congenial, and made the experience comfortable. I would recommend to friends. Dan Fabrizio was very knowledgeable, congenial, and made the experience comfortable. I would recommend to friends. More

The West Herr group did everything they could to make me want to purchase my new car! want to purchase my new car! More

I have never had bad service here at all - the staff is always friendly and takes time to explain things to non-mechanical me - this is the only place I go to for service - on a separate note Rebekah & Jar always friendly and takes time to explain things to non-mechanical me - this is the only place I go to for service - on a separate note Rebekah & Jarrod are just both outstanding in all that they do - REALLY!! More

Great people with a professional and friendly attitude. Excellent service with clear expectations and effective communication. Excellent service with clear expectations and effective communication. More

The salespeople are very good and most helpful. The service has declined over the past months. The service has declined over the past months. More