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West Herr INFINITI

Williamsville , NY

4.8
215 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 215 reviews

October 21, 2021

I’ve been a customer for 18+ years, and have always had a great experience. Outstanding customer service More

by Trice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
October 13, 2021

Service department is great. Finance dept needs to be Service department is great. Finance dept needs to be friendlier All else tops. I purchased my last infinity about 8 years ago. Plan to keep More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine. James,
October 08, 2021

Customer service Staff Justine & Jim always extremely helpful and pleasure to work with always. Service Dept fast, efficient and always professional. Thank you More

by Cocohooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine Jim
October 06, 2021

James is always a clasd act to work with. Service is finished in a timely matter and he always has great communication with customers. He is always updating me as soon as something arises and provides u More

by sonicsteve7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kiera
October 04, 2021

Every time I've used Infiniti for service it has been outstanding. I will not go anywhere else! More

by bonniequinones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, tech, cleaner
September 29, 2021

Thank you to the service department and Jim for the fine work in costumer service and value. It is always a pleasure to work with them. Thank you to Infiniti in Williamsville. Good job well done. More

by Millerdw10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in services
September 27, 2021

Justine is friendly, kind and knows her job, I would give her 10 out of 10. More

by Chocolate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine
September 19, 2021

Dan Fabrizio makes things tick. Great service. I have obtained many cars from this location for approximately 30 years, and they have always treated me well. More

by jzdarsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fabrizio
September 16, 2021

It was so grate I brought it back the very same day to fix it again. More

by Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them👍👍
September 11, 2021

For the past several years I have had the pleasure of dealing with James Kiera on various occasions, and have always been impressed with the professionalism with which he handled himself. Your organizati More

by Susangeis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Kiera
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