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West Herr INFINITI

Williamsville , NY

4.8
215 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 215 reviews

June 13, 2022

Everyone I have had contact with is always eager to determine why I am there and what they can do to fix the problem. One exception-Mark (service dept manager) could benefit from an attitude adjustment More

by GrammieGrammietrotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine
June 09, 2022

The service was very fast and I had no issues. I would recommend getting service done here. More

by RobK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kiera
June 05, 2022

Justine is great I love working with her very professional got me out quick. Love that she washed and vacuumed my car More

by Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine
June 01, 2022

Welcoming service staff, quick service & explanation of services provided. Really happy to have this dealership service my car. More

by luannebach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine
May 28, 2022

I love West Here Infiniti. The dealership and service department are excellent! I am happy to make the 2 hour drive to receive quality care for my Q60s. Thank you! More

by auntnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James in Service, Marc in Sales
May 27, 2022

Always looking out for the customer best interest. Explain everything in good detail for you. More

by jmaio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kiera
May 25, 2022

The service we received was great, from making appointment, dropping off, to picking up. Recommended. More

by bgianfagna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 17, 2022

Excellent service… Always professional and timely. The cost of service is in line with other repair shops and no one is friendlier and more accommodating than Jimmy. More

by Ken 61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kiera
May 07, 2022

The service is great, and James has been my service advisor - I depend on this dealership to service my vehicle and Infinity is my go-to place for service when I travel. More

by Taryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 06, 2022

Always the best service. Friendly and quick James is the best, always on time with service More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kiera
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