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West Herr INFINITI

Williamsville , NY

4.8
215 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 215 reviews

December 28, 2022

Awesome dealership! ! I would recommend without hesitation. Dan Fabrizio Jr will get you a great deal without feeling pressured or feeling bamboozled More

by William
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Fabrizio jr
Dec 29, 2022 -

West Herr INFINITI responded

William - thank you so much for sharing! We appreciate your business! 😊

December 18, 2022

As reported in 1st survey, the 2 of the 3 new wipers leave more streaks than the old ones. There are areas on the windshield where the wipers don't touch it leaving big streaks. More

by bauda19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kiera
December 08, 2022

Nice clean very good job knowing what a may need in the future is always a plus I like this dealer shop More

by Dot.billups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
November 30, 2022

Easy and pleasant experience. Left happy and pleased, would recommend anyone looking for a vehicle to go there More

by Aprylcetera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
November 28, 2022

From sales to service, this dealership has always been very attentive and accommodating. Infiniti is my car of choice and I will probably continue to do business at this dealership. More

by Wcpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James(service) and Dan F. (Sales)
November 15, 2022

West Herr represents the highest level of customer service. Attention to detail in client experience More

by stuart.angert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kiera
November 10, 2022

Very professional and courteous. A pleasure to work with. Performed requested service timely and well. More

by jmlorenz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kiera
November 10, 2022

Staff is very nice, well organized; facility is very clean, questions are answered. Most importantly the job is well done! Great job guys!! More

by Tonybl7675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine in sales and James and service
November 01, 2022

Personable on point knowledgeable asset to the company no pressure get the job done respectful More

by I don’t have one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine Galante
October 25, 2022

It was a Great customer services experience. Justine was very helpful and knowledgeable about products and services More

by jawhit78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine
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