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West Herr Hyundai

Williamsville, NY

4.9
383 Reviews

5485 Transit Rd

Williamsville, NY

14221

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383 Reviews of West Herr Hyundai

September 04, 2023

First time using the service dept . Awesome experience . Dave was very professional and very friendly .Top Notch . No issues with the service . More

by Deedee3161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dave
August 28, 2023

It’s just an easy and pleasant experience for me to have the service from the dealer last week. More

by Larryzhao8@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
August 24, 2023

Roy went the extra mile with service. Prompt appointment scheduled, Professional ,polite, knowlegable, and a nice waiting area with coffee and snacks. More

by Kimberlily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, service manager.
August 23, 2023

This is the second car I have bought from Sean Nelson. He goes out of his way to be the best salesman ever and I really appreciate that and all of the people at this West her location that are always so a More

by Dodger5555!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun nelson
August 18, 2023

West-Herr Hyundai’s service department and my service advisor, David, were friendly, efficient and quite timely in addressing my service needs. More

by fjvassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
August 11, 2023

The people we delt with were very friendly & helpful. We wnt to th dealership in the am, saw the SUV we were interested in, drove it home & decided to purchase it. We returned, purchased it & after 4 hou More

by radams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aseel Abdulhadi Johathan Simonin
August 01, 2023

I didn't have an appointment but they still got me in and took care of my problem. Excellent service and customer service, everyone was nice and helpful More

by robertnitkowski04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
July 20, 2023

Always professional always take care of customers . With a smile . Always go the extra mile too More

by Dliber50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
July 15, 2023

I went to pick up my vehicle today. I had told them I would not pick it up until the following day. When I got to the dealership they had left both of my back windows down all night. More

by redog26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will not divulge
Jul 17, 2023 -

West Herr Hyundai responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, Scott, at 716-932-4729. Thank you.

July 10, 2023

Awesome experience was very satisfied with sales associate and overall service. We love or truck so far. More

by Dballs1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie
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