West Herr Honda of Canandaigua

Excellent buying experience! This was the least stressful car buying experience I have had! I have owned Honda vehicles for over 30 years. Tony DeTraglia and Stefanie made things This was the least stressful car buying experience I have had! I have owned Honda vehicles for over 30 years. Tony DeTraglia and Stefanie made things easy . I walked in, picked my car and signed the papers. I knew what I wanted, but Tony also helped answer some questions I had about my existing 3 year old CRV. He was more than patient and I feel that this is a dealership I will be working again when I am looking for my new truck! Give Tony a call, he will set you up with a vehicle that suits your needs More

Excellent salesmen! The service at this dealership is fantastic! They don't rush out into the lot as soon as you pull in. They give you a chance to look around by yoursel The service at this dealership is fantastic! They don't rush out into the lot as soon as you pull in. They give you a chance to look around by yourself. The salesmen are very nice and not pushy at all. Ontario Honda is the nicest dealership I have ever worked with. I just picked up my second vehicle from them and I would recommend everyone to go to them! More

Sales staff were all very helpful. This was our first experience purchasing a Honda at Ontario Honda. The experience was very pleasant and we are extremely happy with the CRV. We haven This was our first experience purchasing a Honda at Ontario Honda. The experience was very pleasant and we are extremely happy with the CRV. We haven't utilized your service department yet, but have no reason to believe that it will any different. More

Positive Experience First time buying a Honda. Korry took the time to share the vehicle's features and answer questions. Very happy with our purchase and our buying exp First time buying a Honda. Korry took the time to share the vehicle's features and answer questions. Very happy with our purchase and our buying experience. More

Tony D and Stephanie were awesome to work with! From the moment I walked in the service department to the day I picked up my new truck Tony D was there for me. Extremely pleasant, very knowledgeable From the moment I walked in the service department to the day I picked up my new truck Tony D was there for me. Extremely pleasant, very knowledgeable, great sense of humor, and attentive. My pleasure to work with him! Stephanie was also very knowledgeable, went through the documents explaining and clear every step of the way. Not many dealerships have such awesome and great people to work with; enjoyable buying experience! More

Mary and Tony made our transition to a new lease a pleasure! This is our fifth vehicle we've either purchased or leased from Ontario. The product is excellent and Mary Monroe and Tony Aiello made the process of This is our fifth vehicle we've either purchased or leased from Ontario. The product is excellent and Mary Monroe and Tony Aiello made the process of turning in our old lease and leasing a new CR-V extremely easy. We were treated fairly and felt like our loyalty was respected and returned! More

The used car outlet is EXCELLENT!!! Short review: I bought a used vehicle from the Ontario Honda used car division in Farmington, near the corners of Routes 332 & 96. There was a small Short review: I bought a used vehicle from the Ontario Honda used car division in Farmington, near the corners of Routes 332 & 96. There was a small problem with the car and Ontario Honda stood by the car until it was fixed to my satisfaction. Scott Flanagan at the satellite dealership, the personnel at the main office in Canandaigua and the service department in Canandaigua have ALL been outstanding in their treatment of me and the vehicle. Professional, fair, very pleasant and service oriented. It is quite obvious that they want you to love your car choice and I do. I would recommend this dealership for any new or used car purchase. Absolutely. Long review: I bought a used minivan at the Ontario Honda satellite used car dealership from Scott Flanagan. I stopped in one day interested in a vehicle on the lot. It had been sold, but Scott took the time to discuss my needs, took my phone number in case an appropriate car came in and he was brutally honest about prices of the vehicle I was interested in. A trip to the Kelly Blue Book at home online showed me that Scott was absolutely correct. Hondas hold their value. A few weeks later, I saw a car listed online that had just came into Ontario Honda's inventory and I went to see it. It had not been run through their specs yet, but Scott and I discussed a fair price and he allowed me to test drive the car. I asked if I could take the car for a day to have my mechanic look it over and Scott was very agreeable to this. He gave me a full service history and carfax of the car. My mechanic said the car was in good shape outside of a small leak. He also said that if Ontario Honda had gone over it according to used car specs and they were willing to stand behind their car, it was close to buying a certified pre-owned vehicle. I told Scott that if the small leak were repaired, I would be happy to buy the minivan. He agreed and the sale was made. When I got the repaired car home, there was still a leak. Very minor - a drip of oil every 12 hours, but still, a leak. In the end, I needed to take the car back in two more times for the mechanics to figure out where the leak was. They explained leaks are tricky to find and my mechanic agreed. Each time, they were pleasant and professional and furnished me with a loaner car overnight so I would not have to wait. I spoke to the main office's sales manager in regards to how long they would stand by the vehicle because it was high mileage and they were only obligated to warranty it for 30 days. Mr. Aiello assured me that the warranty would be extended til the problem was fixed and that was indeed the case. I was very impressed with all personnel that I dealt with that they would get the job done. That shows me character, professionalism and courtesy in a field where some dealers sorely lack. I'm sold. If I were to suggest to anyone a car dealer that excels on all fronts (inventory, car quality, sales, price, service and integrity), I would suggest Ontario Honda. I love my car. Incidentally, I bought my last used car from Ontario Honda 13 years ago. Loved that car too. Really had no allegiance to Ontario Honda before, but I do now. Great place to do business with. More

Tony was amazing My wife and I are not from this area and after running into a problem with her old car we had no idea where to start shopping. I drove into Ontario Ho My wife and I are not from this area and after running into a problem with her old car we had no idea where to start shopping. I drove into Ontario Honda on a Friday with the intention to just look at vehicles to give me an idea. Not only was Tony De Traglia personable he is also one of the most knowledgable salesman I have ever come across. He know every single thing about the vehicles and was a pleasure to be around also. He was extremely helpful and even came in on his day off so my wife could pick up her new HRV early enough for her to use on a business trip the following day. Tony took the time to help us set up the car audio system and helped me score major husband points. We had a car picked out, signed, and driven away in less than 24 hours. The entire staff was helpful and pleasant, but Tony will be the reason we refer friends that way. More

A Pleasant Experience! "They" say buying a car is a stressful experience, but working with Mary Monroe was just the opposite. Mary is knowledgeable, thorough, no-pressure a "They" say buying a car is a stressful experience, but working with Mary Monroe was just the opposite. Mary is knowledgeable, thorough, no-pressure and patient. Buying our new marvelous Honda Accord was actually a very pleasant, easy experience! We highly recommend Mary Monroe. More

I dealt with Mary Monroe. Ms, Monroe was knowledgeable and took the time to explain to me all the features of the Honda Accord, she helped me set the radio stations, she expla Ms, Monroe was knowledgeable and took the time to explain to me all the features of the Honda Accord, she helped me set the radio stations, she explained all the "new" electronic devices. I was very satisfied with her help. She followed with a phone call and offered her help with any questions or concerns I might have in the future. More