West Herr Honda of Canandaigua
Canandaigua, NY
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I had an issue with my windshield fluid not dispensing and the service department was able to get my vehicle in quickly and replace a faulty fuse to fix the issue. Great service! Give West Herr Honda a c and the service department was able to get my vehicle in quickly and replace a faulty fuse to fix the issue. Great service! Give West Herr Honda a call for your auto service needs. They are very responsive, thorough and friendly! More
The salesman was a good guy and personable, but I didn't get treated well by the Business Manager. Just keep good notes of all negotiations. They also were about three days late on promised delivery date get treated well by the Business Manager. Just keep good notes of all negotiations. They also were about three days late on promised delivery date. FYI, we bought the car one year ago and the tread on the Bridgestone tires just barely passed inspection with a mileage of 20800. And there is no warranty on the tires and was told not to expect more than 25000. Bridgestone used to be a good brand and that is no longer the case. More
Work is thorough and is completed in very reasonable amount of time. Service writers respond to questions addressing any concerns completely. They price jobs, according to the service writers, by Honda’ amount of time. Service writers respond to questions addressing any concerns completely. They price jobs, according to the service writers, by Honda’s book which apparently inflates the labor. For example, my repair order was open for 48 minutes but I was billed for 152 minutes. More
Tommy Graham, Vito and Chris were wonderful to work with. Tommy understood exactly what was important to me, car wise and financially and made things happen for me. Thank you to the Team at West Herr Honda o Tommy understood exactly what was important to me, car wise and financially and made things happen for me. Thank you to the Team at West Herr Honda of Canandaigua, it was a pleasure doing business with you! More
A terrific buying experience with Ted Baylon, our salesman at West Herr Honda of Canandaigua. Friendly, personable, knowledgeable, with a no-pressure approach.... Ted was one of the finest salesmen salesman at West Herr Honda of Canandaigua. Friendly, personable, knowledgeable, with a no-pressure approach.... Ted was one of the finest salesmen we've ever worked with. Highly recommended! Also had a good experience with the Finance Mgr., Joe Ingrassio. More
By far the best experience I’ve had purchasing a new car! TJ (Tommy) Graham at West Herr Honda was a pleasure to work with. He’s not only friendly and knowledgeable, but he really listens to you and what yo TJ (Tommy) Graham at West Herr Honda was a pleasure to work with. He’s not only friendly and knowledgeable, but he really listens to you and what your concerns are. I felt well taken care of from the minute I arrived and was walking the lot browsing vehicles right up to when I was picking up my new CRV. West Herr Honda dealership has a great vibe and I look forward to working with their service team. More


