West Herr Honda of Canandaigua

Zach Ward worked with us through the complete process of reviewing and evaluating three vehicles. He was open , professional and detail oriented throughout the process. Communication to and from Zach was reviewing and evaluating three vehicles. He was open , professional and detail oriented throughout the process. Communication to and from Zach was easy very helpful. Completing the purchase was pleasant thanks to Zach. More

West Herr Honda is excellent with customer care. I have had routine work as well as some repairs with exhaust systems as well as brake work. All has been completed on time as promised. The staff i I have had routine work as well as some repairs with exhaust systems as well as brake work. All has been completed on time as promised. The staff is always courteous even when they are very busy. More

The Service Advisors Jeremy and Bryce were exceptional in interpreting a very significant problem I was encountering while driving on long trips. From preliminary assessments to excellent work by the Servic interpreting a very significant problem I was encountering while driving on long trips. From preliminary assessments to excellent work by the Service Technicians and clear concise communications, I look forward to a long relationship with West Herr Hondsa More

This is a great dealership. They are very flexible with scheduling and the staff provides excellent customer service. They are very flexible with scheduling and the staff provides excellent customer service. More

West Herr Honda of Canandaigua has exceded my expectations on all accounts...from purchasing to financing and now the service department. 5 stars all the way around! expectations on all accounts...from purchasing to financing and now the service department. 5 stars all the way around! More

Visit was short Greeting was great Environment was comfortable understanding of situation was put in place comfortable understanding of situation was put in place More

I bought a 2025 Honda CRV hybrid from West Herr Honda last week. Alan Powell greeted me with the vehicle we had discussed ready for a test drive. He was very knowledgeable about the vehicle and was able last week. Alan Powell greeted me with the vehicle we had discussed ready for a test drive. He was very knowledgeable about the vehicle and was able to discuss it in depth. I was trading in my 2009 Chevy Malibu. He gave me an estimated trade in value and final quote. I wanted to get another quote at another dealership. He did not pressure me to make the deal with him. I came back not only for the lower price but also because I appreciated the honest, straight forward approach. I was able to complete the paperwork in under 30 min. The final price was even lower than the estimate! The entire team showed they valued my time. They went over the whole vehicle in detail. I highly recommend West Herr Honda for their inventory, knowledge, no xx sales quotes and efficient sales approach. More

Had an outstanding experience purchasing my 2024 Honda Civic Hatchback Sport Touring on 8-14-24. Zachary Taylor went above and beyond to locate and obtain the specific vehicle I wanted. This was done exce Civic Hatchback Sport Touring on 8-14-24. Zachary Taylor went above and beyond to locate and obtain the specific vehicle I wanted. This was done exceptionally fast. Everything was straightforward and honest in regards to information shared about the vehicle and pricing. Entire sale went smoothly and super conveniently for me. This car buying experience could not have gone any better. I highly recommend West Herr Honda and Zachary Taylor. I purchased 2017 Honda Civic from this location in 2017 and was able to trade it in now at a fair price. My wife has purchased 3 Honda Civics from this location over the past 20 years. We both plan on continuing to do so. More

Great experience finding the right car. Took several hours to test drive, discuss features, and finally hone in on the right choice. Have to say this was the least painful experience buying Took several hours to test drive, discuss features, and finally hone in on the right choice. Have to say this was the least painful experience buying a car to date. Really appreciate the non pushy approach and attitude More

Exceptional service all around. Ryan was very knowledgeable and helpful. Very very happy with him. Ryan was very knowledgeable and helpful. Very very happy with him. More