West Herr Honda of Canandaigua

A terrific buying experience with Ted Baylon, our salesman at West Herr Honda of Canandaigua. Friendly, personable, knowledgeable, with a no-pressure approach.... Ted was one of the finest salesmen salesman at West Herr Honda of Canandaigua. Friendly, personable, knowledgeable, with a no-pressure approach.... Ted was one of the finest salesmen we've ever worked with. Highly recommended! Also had a good experience with the Finance Mgr., Joe Ingrassio. More

Tommy Graham, Vito and Chris were wonderful to work with. Tommy understood exactly what was important to me, car wise and financially and made things happen for me. Thank you to the Team at West Herr Honda o Tommy understood exactly what was important to me, car wise and financially and made things happen for me. Thank you to the Team at West Herr Honda of Canandaigua, it was a pleasure doing business with you! More

Honest, Professional, No pressure salesperson, Knowledgeable, and has a good service team. Friendly atmosphere and willing to help. Knowledgeable, and has a good service team. Friendly atmosphere and willing to help. More

Friendly and courteous. My truck recall was done sooner than they thought. The service department is top notch. My truck recall was done sooner than they thought. The service department is top notch. More

I greatly appreciate the deal they gave me on tires for my car. I had just replaced them a few years ago. my car. I had just replaced them a few years ago. More

By far the best experience I’ve had purchasing a new car! TJ (Tommy) Graham at West Herr Honda was a pleasure to work with. He’s not only friendly and knowledgeable, but he really listens to you and what yo TJ (Tommy) Graham at West Herr Honda was a pleasure to work with. He’s not only friendly and knowledgeable, but he really listens to you and what your concerns are. I felt well taken care of from the minute I arrived and was walking the lot browsing vehicles right up to when I was picking up my new CRV. West Herr Honda dealership has a great vibe and I look forward to working with their service team. More

My experience with West Herr Honda of Canandaigua was very pleasant. Alaina took care of my inspection in record time! very pleasant. Alaina took care of my inspection in record time! More

Salesman lie to you and don’t manage natural supply chain issues. It’s out of their hands, but don’t make promises for dates when you know it will be late. Service department will incorrectly install parts ( issues. It’s out of their hands, but don’t make promises for dates when you know it will be late. Service department will incorrectly install parts (don’t get the HPD package installed here), “complete” work when there is full parts missing (“installed” a non existent HPD spoiler, again don’t get the HPD package installed here), and will charge you for a NYS inspection and not give you the inspection report or the sticker. It’s 1 of 3 things you do everyday, cmon. Getting your free oil change/tire rotation is not even worth taking your vehicle to this place. If they didn’t sell Hondas they would not be in business. I have had to come here 3 times in the past year and the experience has been bad every time. They KNOW it was bad because they offer gift cards everytime! More

I have been going to Honda services in Canandaigua for a number of years for the last few Honda cars I have purchesed at this same Honda Location. The people there are friendly, curtious and helpfull. Whi number of years for the last few Honda cars I have purchesed at this same Honda Location. The people there are friendly, curtious and helpfull. Which is very important to me! Thank you all of your staff for all that you do!!! More

Outstanding salesman. Pleasant, knowledgeable, friendly. A very unusual, positive experience. I will certainly recommend Ted Bsylon in the future. Pleasant, knowledgeable, friendly. A very unusual, positive experience. I will certainly recommend Ted Bsylon in the future. More