
West Herr Honda
Lockport, NY
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My service rep Mr. Costilow was prompt, courteous, professional, and explained everything to me. I was in and out quickly for routine maintenance. Overall the best de Costilow was prompt, courteous, professional, and explained everything to me. I was in and out quickly for routine maintenance. Overall the best dealer experience I have had for a service visit. I purchased the vehicle here as well almost a year ago and that was a very positive exoerience at the time. They also handled a minor warranty claim last year quickly and professionally with no drama. A very fine organization. More
Thank you for the prompt service. They iwere very helpful and I felt my vehicle was in good hands. I will definitely be a returning customer! They iwere very helpful and I felt my vehicle was in good hands. I will definitely be a returning customer! More
Went in for my inspection, tire rotation and oil change for my lease. I was met at the door by Dale and he carefully answered my questions and explained what would be done during my visit. Never spoke down for my lease. I was met at the door by Dale and he carefully answered my questions and explained what would be done during my visit. Never spoke down to me. When the work was done, he came and got me. He explained what was done and escorted me to my car to leave. More
Mark Millville is excellent! This was my 2nd purchase with mark and I won’t go anywhere else ever! He’s professional, knowledgeable and personable. He makes getting a car actuall This was my 2nd purchase with mark and I won’t go anywhere else ever! He’s professional, knowledgeable and personable. He makes getting a car actually a fun, stress less experience. Coty is awesome as well ! She helped explain my new cars features! I love this place! More
Marie was the most pleasant and honest car dealer I have ever met. She was a joy to work with . She answered all my questions and made it a pleasant experience !! She was great !! ever met. She was a joy to work with . She answered all my questions and made it a pleasant experience !! She was great !! More
Paul provided the usual outstanding service, working me in on short notice due to an issue with my wipers. Everything was done in a timely manner, and her kept me informed along the way. in on short notice due to an issue with my wipers. Everything was done in a timely manner, and her kept me informed along the way. More