
West Herr Honda
Lockport, NY
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Very professional and courteous. They got me in right away and offered the dealership shuttle to take me home while the work was done. 5 star service. They got me in right away and offered the dealership shuttle to take me home while the work was done. 5 star service. More
Welcomed on entering the store. Everyone had a smile on their face. While we waited for the car , refreshments were available. Everyone had a smile on their face. While we waited for the car , refreshments were available. More
Paul did a great job on explaining what services were performed on my car and the status of each. We were there 2 hours which I thought was a little long for what needed to done. Oil change, tire rota performed on my car and the status of each. We were there 2 hours which I thought was a little long for what needed to done. Oil change, tire rotation, tire plug. More
was traveling when i had in loud sound coming from the front tire. I was from Pa and it was a Saturday. I called nearest Honda dealer I could find. Thankfully it was West Herr Honda .I spoke with Dale who front tire. I was from Pa and it was a Saturday. I called nearest Honda dealer I could find. Thankfully it was West Herr Honda .I spoke with Dale who said bring it in and we take a look. I was about 8 miles away and the noise was getting louder .when i pulled in he opened the service door for me. he could hear the noise ,Dale took out a flashlight and looked at the left front wheel, and behold a black walnut was stuck between the rotor and brake caliper. Dale took a screwdriver and popped it out .PROBLEM FIXED! Not many place would this on a Sat.Thank You Dale. More
Every one I dealt with was very helpful, kind and considerate especially Grace. I would definitely recommend West Herr Honda dealership. Thank you so much! considerate especially Grace. I would definitely recommend West Herr Honda dealership. Thank you so much! More