West Herr Honda
Lockport, NY
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The staff is very friendly and helpful until the sale is made. Any promises made by the sales person make sure are taken care of before the sale is final or they will not take care of it and give you a run made. Any promises made by the sales person make sure are taken care of before the sale is final or they will not take care of it and give you a run around to other dealers. I was sold a used truck under the agreement that both keyless entries would be fixed so they work and i would recieve the keys to enter the tollbox in the bed of the truck. Now i have two sets of keyless entrys that do not work, a toolbox i can not even enter and a month later still getting a run around. More
Working with Erik Arden and West-Herr Honda made my car buying experience an awesome experience. Everyone at West-Herr and especially Erik was exceptionally nice, professional and knowledgeable. I will d buying experience an awesome experience. Everyone at West-Herr and especially Erik was exceptionally nice, professional and knowledgeable. I will definitely be returning to Erik at West-Herr Honda the next time I need to purchase a car. More
We have purchased both new and used cars and have had cars serviced at West Herr. We have had great experiences with all of the employees we have dealt with. Last year we bought a new Honda CRV from West cars serviced at West Herr. We have had great experiences with all of the employees we have dealt with. Last year we bought a new Honda CRV from West Herr Honda in Lockport New York. We were not sure at first what car we wanted to buy so the General Manager at West Herr Honda, Joe Rizzo, arranged for us to meet with staff at other West Herr locations and we tested out several brands of cars. Every single person we met with at any West Herr dealership was very professional and helpful without being pushy. The next car we buy will be from a West Herr dealership. More
They gave me a great price on my Civic Si lease. Everyone was friendly. It's a small inconvenience to drive out to Lockport, but is much better than the horror stories I have heard about Ray Laks. Everyone was friendly. It's a small inconvenience to drive out to Lockport, but is much better than the horror stories I have heard about Ray Laks. They also gave me a fantastic price on my trade. I will certainly give them a chance to sell me a car again when my lease is up. More