West Herr Honda

I came to West Herr was because of a recommendation from a friend. I cannot say enough about my experience with Eric Feathers at the Honda store. His knowledge of the car industry was very extensive and he a friend. I cannot say enough about my experience with Eric Feathers at the Honda store. His knowledge of the car industry was very extensive and he offered his opinions and knowledge about each car I looked at without pushing me towards one car over another. It was amazing to have a sales person actually listen to what I wanted and then deliver the perfect car to me! I will definitely recommend West Herr and Eric Feathers to anyone looking for a vehicle. More

Went with my father a few weeks ago and had a great experience. Fritz Tyrrell couldn't have been a better and more knowledgeable salesman. Bottom line - this guy knows cars and everything else about Bu experience. Fritz Tyrrell couldn't have been a better and more knowledgeable salesman. Bottom line - this guy knows cars and everything else about Buffalo! When you invest in a car from West Herr you truly feel like you're investing in the community. Felt like we were buying apples from a Bells grocer, even if those apples cost $21K. Hats off also to Fred and Brian! Job well done. More

For any woman (or man) out there who feels like they are not being listened to, feels uncomfortable about buying a car, needs to visit Lockport Honda and ask to see Heidi Gebler. Not only is Heidi knowledge not being listened to, feels uncomfortable about buying a car, needs to visit Lockport Honda and ask to see Heidi Gebler. Not only is Heidi knowledgeable about cars, but listens and cares about getting you what you want, at the right price. This is the third new car I’ve purchased, and I have never had the level of service I experienced with Heidi. Heidi breaks the car salesperson stereotype. Everyone at the dealership was friendly and went out of their way to be accommodating from the receptionist to the general manager .I’m sure you will have a great experience and feel satisfied with your decision on buying a car from West Herr Lockport Honda. I know, I did! Yvonne (Lockport, NY) More

The staff is very friendly and helpful until the sale is made. Any promises made by the sales person make sure are taken care of before the sale is final or they will not take care of it and give you a run made. Any promises made by the sales person make sure are taken care of before the sale is final or they will not take care of it and give you a run around to other dealers. I was sold a used truck under the agreement that both keyless entries would be fixed so they work and i would recieve the keys to enter the tollbox in the bed of the truck. Now i have two sets of keyless entrys that do not work, a toolbox i can not even enter and a month later still getting a run around. More

Working with Erik Arden and West-Herr Honda made my car buying experience an awesome experience. Everyone at West-Herr and especially Erik was exceptionally nice, professional and knowledgeable. I will d buying experience an awesome experience. Everyone at West-Herr and especially Erik was exceptionally nice, professional and knowledgeable. I will definitely be returning to Erik at West-Herr Honda the next time I need to purchase a car. More

We have purchased both new and used cars and have had cars serviced at West Herr. We have had great experiences with all of the employees we have dealt with. Last year we bought a new Honda CRV from West cars serviced at West Herr. We have had great experiences with all of the employees we have dealt with. Last year we bought a new Honda CRV from West Herr Honda in Lockport New York. We were not sure at first what car we wanted to buy so the General Manager at West Herr Honda, Joe Rizzo, arranged for us to meet with staff at other West Herr locations and we tested out several brands of cars. Every single person we met with at any West Herr dealership was very professional and helpful without being pushy. The next car we buy will be from a West Herr dealership. More

They gave me a great price on my Civic Si lease. Everyone was friendly. It's a small inconvenience to drive out to Lockport, but is much better than the horror stories I have heard about Ray Laks. Everyone was friendly. It's a small inconvenience to drive out to Lockport, but is much better than the horror stories I have heard about Ray Laks. They also gave me a fantastic price on my trade. I will certainly give them a chance to sell me a car again when my lease is up. More