West Herr Honda

Great dealership! This will be my second carfrom West Herr. Mike was greater to deal with and very helpful. Would recommend Mike and West Herr to anyone. Herr. Mike was greater to deal with and very helpful. Would recommend Mike and West Herr to anyone. More

I bought a used BMW from this dealership. Price was great at first they were extremely friendly. Very very very push however what you would expect from a used car salesman. I noticed that there was a light o at first they were extremely friendly. Very very very push however what you would expect from a used car salesman. I noticed that there was a light on. I asked the salesman about it he told me dont worry just tire pressure that they would take care of what ever was the problem. So we went ahead with the purchase then the nightmare started. After having the car for only 2 days we found out that that light indicated mulitiple problems. We went back to the dealership and they took the car for over a week did all this work on the car ( none of which for the reasons we brought it in) and then never fixed the initial problem. I told the salesmen in about a week they took it back from me and sent it in for more repaires where they fixed a whole bunch of stuff on the car but still never fixed the inital problem. They showed me this paper work of how they changed tierods and gaskets and put new tires on (old ones were at 80% according to salesman on date of purchase) totaling over 3000. Now they are telling me I am passed my 30 day terms when they had the car more days then I did the first 30 days that I owned the car. Nonetheless, Dont go to these people dont go to Martin Ford. After speaking to another dealership they laughed and told me that they was a totally lazy and uncaring salesmen and an equally inefficient service team. I WILL NEVER GO TO WEST HERR AGAIN!!!!!!!! More

Working with Erik Arden is always a pleasure. He makes the car buying experience feel easy as opposed to daunting. West Herr Honda itself is a friendly & helpful environment. I always recommend this deale the car buying experience feel easy as opposed to daunting. West Herr Honda itself is a friendly & helpful environment. I always recommend this dealership as well as this salesman. More

Michael and the associates at West Herr went above and beyond in getting me the Honda of my choice in the color of my choice and putting together a package and financing in a prompt and timely manner. Fro beyond in getting me the Honda of my choice in the color of my choice and putting together a package and financing in a prompt and timely manner. From initial contact at dealership to showing me the features in my new car and making sure I was comfortable in my car was all friendly and professional. No high pressure sales, no high pressure deals. I recommend them to anyone who is looking for a Honda. More

Erik did an exceptional job. He listened to what my needs were and assisted me in locating cars to meet them. he returned calls and emails promptly. When I showed up the car was ready for me out front and he were and assisted me in locating cars to meet them. he returned calls and emails promptly. When I showed up the car was ready for me out front and he had the employee who was responsible for looking at my trade right that and they were able to give me an estimate within 10 minutes. He worked with every way he could, he wasn't pushy, he didn't try to B.S. me. He is very friendly, helpful and professional.I also worked with Jessica to go over the warranty information. She did an exceptional job as well. We actually purchased the warranty because of the fact that her presentation was done so well. More

very informative and resourceful staff. Eric was timely in his response throughout the process. I would recommend Eric and West Herr to anyone interested in purchasing a Honda. in his response throughout the process. I would recommend Eric and West Herr to anyone interested in purchasing a Honda. More

Service was quick and easy. Mike made buying a vehicle very enjoyable. He helped us find exactly what we wanted and explained the major differences between trucks to help guide us with our purchase. I wou very enjoyable. He helped us find exactly what we wanted and explained the major differences between trucks to help guide us with our purchase. I would highly recommend West Herr Honda to my friends. More

Tyler was extremely helpful. When we found out that the cars I was interested in were sold, he encouraged me to test drive a newer model and worked to get it down within my price range. I was very happy w cars I was interested in were sold, he encouraged me to test drive a newer model and worked to get it down within my price range. I was very happy with his service. More

It was the best car buying experience I ever had Paul was very helpful and patient. Everyone listened to me and what I wanted . I am going to recommend this dealership to everyone. very helpful and patient. Everyone listened to me and what I wanted . I am going to recommend this dealership to everyone. More

Gerry Signore was an awesome dealer to work with. He made the whole process easy for a person who has a ton on his plate. Gerry was not pushy like typical salesmen, he was concerned with my needs, my b made the whole process easy for a person who has a ton on his plate. Gerry was not pushy like typical salesmen, he was concerned with my needs, my budget, and offered options. He truly was a pleasure to deal with with and I would have no hesitation referring friends or family to him. He is a credit to your company and I'm blessed to work with someone so concerned about my car needs. Thank you Honda and thank you Gerry! Kevin Skowronek More