West Herr Honda

Michael is the best sales person I have ever worked with. He is an asset to your dealership and to consumers everywhere. Barsuch Freaking Rocks! He is an asset to your dealership and to consumers everywhere. Barsuch Freaking Rocks! More

I recently purchased a 2008 jeep commander from Justin at west Herr. The service was great. I was allowed to drive 4 different vehicles with all 3 of my kids to make sure they fit. They even had a play room west Herr. The service was great. I was allowed to drive 4 different vehicles with all 3 of my kids to make sure they fit. They even had a play room and tv set up for them. Obviously price is always an issue and no matter what I pay I feel it's too much. I had a great experience. Thanks to Justin and the used car manager (forgot his name). More

This was my first purchase from West Herr Honda. Great experience, knowledgeable friendly employees. I was introduced to the service staff and I will be coming here, definitely! experience, knowledgeable friendly employees. I was introduced to the service staff and I will be coming here, definitely! More

I switched to using West Herr Honda about three years ago for all of my service needs on my 2003 civic. I have had the pleasure of working with Erik Arden since switching to West Herr Honda, and he has alwa for all of my service needs on my 2003 civic. I have had the pleasure of working with Erik Arden since switching to West Herr Honda, and he has always gone way above the rest in taking care of everything I need. I plan to purchase my next vehicle from Erik for sure! More

I just bought a 2010 jeep commanger from Matt Suida, he was great. He got me everything I needed and wanted; from the price right down to the carpets. I had been looking for awhile and no other dealership was great. He got me everything I needed and wanted; from the price right down to the carpets. I had been looking for awhile and no other dealership could help get my 1st choice, but Matt worked hard to help me. His attitude, personality, and knowledge put me at complete ease, I knew I was in good hands. I highly recommend him. Another plus all the workers in the dealership were very helpful and friendly. More

Justin was very kind to my mother through the the entire process of her buying her new vehicle. He went above and beyond making the event as stress free as possible for my mother, which included working on process of her buying her new vehicle. He went above and beyond making the event as stress free as possible for my mother, which included working on his day off. Thank you Justin. Sincerely, Ruth More

When I initially stopped in to West Herr Honda, it was simply to test drive a few cars to see what I might want to replace my Ford Escape with. Everyone at the dealership was very friendly and helpful. Ch simply to test drive a few cars to see what I might want to replace my Ford Escape with. Everyone at the dealership was very friendly and helpful. Chris took the time to explain all of my options and even drove me over to the Ford store to test drive the Focus to be sure I was getting the car that was right for me. I ultimately decided to lease a 2012 civic and have been very happy with it. Chris took care of everything regarding returning my vehicle to the Ford dealership so there was nothing for me to worry about with that. This was easily the most enjoyable, relaxed car buying experience ever. I absolutely will (and have) recommend Chris to friends and family looking to buy or lease a car in the future. More

Mike Barsuch at West Herr Honda was a great help! He let us test drive many vehicles without any pressure. He was knowledgeable, patient and very pleasant to work with. He gave us some valuable advice whe us test drive many vehicles without any pressure. He was knowledgeable, patient and very pleasant to work with. He gave us some valuable advice when asked. He was genuinely concerned that the vehicle we bought was a good fit for our needs. I would definitely recommend West Herr Honda. Ask for Mike! Michael P. (2011) More

I'm a Honda Girl and am still totally in love with my 1997 Accord. I've tended to all scheduled maintenance and she still purrs like a kitten. In the past 3 years I've brought my Black Beauty to West He 1997 Accord. I've tended to all scheduled maintenance and she still purrs like a kitten. In the past 3 years I've brought my Black Beauty to West Herr in Lockport. On all occasions I've been treated with the utmost courtesy from the time I phoned for an appiontment until I got in my car to leave. Regarding work performed on my car, everything to be done was explained beforehand as well as when work had been completed. Any questions I had were answered fully, including getting a test drive. And at no time have I felt I've been talked down to because I'm a woman! As for waiting while work is being completed, your waiting area is very comfortable and accomodating. My waits have been easy and minimal. I would happily recommend West Herr Honda to anyone either in search for a new Honda or in need of service for their existing vehicle. With Sincere Thanks More

I had an excellent experience at West Herr Honda. The staff was polite, professional, and up front about all information in every part of our transaction. Chris and his associates patiently explained th staff was polite, professional, and up front about all information in every part of our transaction. Chris and his associates patiently explained the process fully as we went through things, and thoroughly answered every question I had for them. Chris also checked in within a week of the purchase to see how things were going. Overall the service was smooth, honest, timely - above my expectations to put it simply. Because of Chris and his dealership, I will be looking to West Herr first next time I'm in the market for a vehicle. More