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West Herr Honda

Lockport, NY

4.9
320 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 320 reviews

October 25, 2024

Honest and thorough and I highly recommend them. Caring group that explains all aspects of the transaction More

by Lbeilein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, grace and Erik Arden
October 21, 2024

Every one I dealt with was very helpful, kind and considerate especially Grace. I would definitely recommend West Herr Honda dealership. Thank you so much! More

by albert52944@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace, Dan and the gentleman who helped with the paperwork
October 19, 2024

They completed the job on the car. The price was far, and they treated me well. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
October 16, 2024

Had type of vehicle I was looking for; friendly sales person; good location; efficient service department More

by Krflknr.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Balko
October 14, 2024

Thursday driver side rear rim was hot - called Paul. . I was driving to Toronto airport Saturday for trip to Vancouver. Paul scheduled me in on Friday for diagnostic. Identified the issue and arranged re More

by Bshull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and service personnel
October 12, 2024

I recently had service done at the Lockport location. Paul greeted me & took care of my vehicle needs. He was very friendly & courteous. I will not hesitate to return. More

by LuvmyHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
October 04, 2024

staff was very friendly and professional. They kept me informed during my service and finished in a timely manner. More

by heynowmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
October 03, 2024

Paul at West. Herr was great. He explained everything told me how my car problems would be assessed and contacted me when they determined what the problem. We alwa More

by Very satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
September 29, 2024

It felt great to deal with a sales person that was professional, knowledgeable, rate 10 More

by donaldstevensonsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakib Ahmed
September 25, 2024

Quick check in by friendly people. Perform the maintenance on time, with never any comebacks. More

by meadsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McCarey