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West Herr Honda

Lockport, NY

4.9
307 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 307 reviews

January 14, 2014

Michael and the associates at West Herr went above and beyond in getting me the Honda of my choice in the color of my choice and putting together a package and financing in a prompt and timely manner. Fro More

by KimberleyKirch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barsuch
January 11, 2014

Erik did an exceptional job. He listened to what my needs were and assisted me in locating cars to meet them. he returned calls and emails promptly. When I showed up the car was ready for me out front and he More

by gregdoxbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arden
November 26, 2013

very informative and resourceful staff. Eric was timely in his response throughout the process. I would recommend Eric and West Herr to anyone interested in purchasing a Honda. More

by Regerkj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Arden, Mark Caruana
November 12, 2013

Service was quick and easy. Mike made buying a vehicle very enjoyable. He helped us find exactly what we wanted and explained the major differences between trucks to help guide us with our purchase. I wou More

by Silversable23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barsuch
November 07, 2013

Tyler was extremely helpful. When we found out that the cars I was interested in were sold, he encouraged me to test drive a newer model and worked to get it down within my price range. I was very happy w More

by marybeiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Maloney
July 04, 2013

It was the best car buying experience I ever had Paul was very helpful and patient. Everyone listened to me and what I wanted . I am going to recommend this dealership to everyone. More

by Pamjanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bluhm
April 26, 2013

Gerry Signore was an awesome dealer to work with. He made the whole process easy for a person who has a ton on his plate. Gerry was not pushy like typical salesmen, he was concerned with my needs, my b More

by Kevskron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerry Signore
December 05, 2012

I worked out the terms of my lease online with Janell Hart, the Internet Sales associate for West Herr Honda. The convenience of communication through email and texting was incredible. My questions wer More

by remiandkramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janell Hart
November 15, 2012

excellent experience at west herr honda jason tocco was excellent experience at west herr honda jason tocco was courteous-product knowledgeable--consumer orientated. knows his product and how to deal with More

by jobo7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin tocco--jessica allen
July 24, 2012

By far the best car buying experience I have ever had...a great team of people from the moment I walked in I was treated graciously More

by Ellebeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Arden Briam and Mr. Rizzo