West Herr Honda
Lockport, NY
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Michael and the associates at West Herr went above and beyond in getting me the Honda of my choice in the color of my choice and putting together a package and financing in a prompt and timely manner. Fro beyond in getting me the Honda of my choice in the color of my choice and putting together a package and financing in a prompt and timely manner. From initial contact at dealership to showing me the features in my new car and making sure I was comfortable in my car was all friendly and professional. No high pressure sales, no high pressure deals. I recommend them to anyone who is looking for a Honda. More
Erik did an exceptional job. He listened to what my needs were and assisted me in locating cars to meet them. he returned calls and emails promptly. When I showed up the car was ready for me out front and he were and assisted me in locating cars to meet them. he returned calls and emails promptly. When I showed up the car was ready for me out front and he had the employee who was responsible for looking at my trade right that and they were able to give me an estimate within 10 minutes. He worked with every way he could, he wasn't pushy, he didn't try to B.S. me. He is very friendly, helpful and professional.I also worked with Jessica to go over the warranty information. She did an exceptional job as well. We actually purchased the warranty because of the fact that her presentation was done so well. More
very informative and resourceful staff. Eric was timely in his response throughout the process. I would recommend Eric and West Herr to anyone interested in purchasing a Honda. in his response throughout the process. I would recommend Eric and West Herr to anyone interested in purchasing a Honda. More
Service was quick and easy. Mike made buying a vehicle very enjoyable. He helped us find exactly what we wanted and explained the major differences between trucks to help guide us with our purchase. I wou very enjoyable. He helped us find exactly what we wanted and explained the major differences between trucks to help guide us with our purchase. I would highly recommend West Herr Honda to my friends. More
Tyler was extremely helpful. When we found out that the cars I was interested in were sold, he encouraged me to test drive a newer model and worked to get it down within my price range. I was very happy w cars I was interested in were sold, he encouraged me to test drive a newer model and worked to get it down within my price range. I was very happy with his service. More
It was the best car buying experience I ever had Paul was very helpful and patient. Everyone listened to me and what I wanted . I am going to recommend this dealership to everyone. very helpful and patient. Everyone listened to me and what I wanted . I am going to recommend this dealership to everyone. More
Gerry Signore was an awesome dealer to work with. He made the whole process easy for a person who has a ton on his plate. Gerry was not pushy like typical salesmen, he was concerned with my needs, my b made the whole process easy for a person who has a ton on his plate. Gerry was not pushy like typical salesmen, he was concerned with my needs, my budget, and offered options. He truly was a pleasure to deal with with and I would have no hesitation referring friends or family to him. He is a credit to your company and I'm blessed to work with someone so concerned about my car needs. Thank you Honda and thank you Gerry! Kevin Skowronek More
I worked out the terms of my lease online with Janell Hart, the Internet Sales associate for West Herr Honda. The convenience of communication through email and texting was incredible. My questions wer Hart, the Internet Sales associate for West Herr Honda. The convenience of communication through email and texting was incredible. My questions were addressed promptly which honestly, is why I chose to lease with West Herr Honda after negotiating the terms of the lease. I was approved for an auto loan today but was offered such a great deal ($0 down) on the lease I decided to do business with West Herr rather than go car shopping somewhere else. It's great to not only get prompt responses via email but also to deal with a dealership who is technologically savvy enough to make my experience stress free so that I could walk in with my wife, sign and drive. More
excellent experience at west herr honda jason tocco was excellent experience at west herr honda jason tocco was courteous-product knowledgeable--consumer orientated. knows his product and how to deal with excellent experience at west herr honda jason tocco was courteous-product knowledgeable--consumer orientated. knows his product and how to deal with consumer. not like your average pushy sales rep.a total pleasure to deal with. answered all questions professionally. jessica allen in f&i was also in the same mold. explained financing options and aftermarket items available. as with jason--she was not pushy and was professional in her presentation. made uu feel relaxed. you would do well to deal with jason and jessica and enjoy purchasing your vehicle at west herr More