West Herr Honda | Page 27

Excellent Service Our salesman Mike Barsuch was great to work with. He was very knowledgeable about the CRV we were interested in. We felt absolutely no pressure as we Our salesman Mike Barsuch was great to work with. He was very knowledgeable about the CRV we were interested in. We felt absolutely no pressure as we had with other dealerships we recently visited. We were able to take same day delivery of the car which was great. Everything was handled quickly and efficiently which we really appreciated since we had our 6 month old with us. The staff at West Herr took all the stress out picking out our perfect vehicle! More

This has been an amazing experience! I came to West Herr Honda because of the encouragement of a friend after being completely dissatisfied with my experiences at two other Honda dealersh I came to West Herr Honda because of the encouragement of a friend after being completely dissatisfied with my experiences at two other Honda dealerships. I have had an amazingly positive experience and am driving away in a great car now. The on-line search for the specific color combination was easy. I called ahead to make sure the car was still in stock. Mariah took the time to locate the car and have someone ready to meet me. Dave Hoflich has been so great to work with. He was so thorough while showing me around the vehicle and this was something that had not happened at other dealerships. Dave also spent time telling me about the West Herr Family, and, quite honestly, their Buffalo roots and philanthropic practices were big selling points. Working with Jamie, Jim Kelly, and Dave as we went through the buying process has been truly such a positive experience. I felt that the guys worked with me, they were respectful, thorough, and fun! Who knew that buying a car could be fun?! I honestly can't imagine ever going anywhere else to buy a car! More

Impressed by West Herr Honda We just had a wonderful car buying experience. Having gone to three different dealerships, we were truly impressed by West Herr Honda. Our salesperson We just had a wonderful car buying experience. Having gone to three different dealerships, we were truly impressed by West Herr Honda. Our salesperson, Dave Hoeflich, was extremely personable and very knowledgeable. From the minute we walked in, to the test drive and final purchase, Dave was on top of everything. He was there to help us find the car that we wanted. Thank you for making what could have been a very trying event into a real joy. More

Wouldn't go anywhere else! Everyone was so helpful. Joe Apolito, Erik Arden and James Raymond really went about and beyond to help us get an affordable reliable car. I went in w Everyone was so helpful. Joe Apolito, Erik Arden and James Raymond really went about and beyond to help us get an affordable reliable car. I went in with little hope for getting a decent car for my growing family for a workable monthly payment. We looked around and I found 2 used SUVs that I absolutely loved. Joe from service came out with 2 sheets that showed everything they knew about each car. It also showed us exactly what they thought the car would need in terms of repairs in the near future. Neither of them obviously needed anything major, tires in 5-10k, 60k tune up, brakes...etc. With that information we decided on the one! Once we knew which car had to be ours, Erik helped us get the best deal. We determined the best down payment and got everything started. From then on it was in the hands of the miracle worker Jamie, from the finance department. We knew we were going to have a rough time getting a low interest rate, but somehow, Jamie got us lower than we could have imagined. Bundled with an awesome service plan, we were right at what we knew we could afford in terms of monthly payment. All of this was done in 2 visits to the dealership, about 60-90 minutes each time. Not a whole afternoon of going back and forth, seeing what 'the manager can do' or any games. They were straight forward and honest. Short and not frequent visits were a must, we had a 10 week old baby with us both times. She cried, ate and needed a diaper change. No problem! They were so accommodating- even Joe from the service department wheeled her around in her stroller while we were signing paper work when she was getting fussy (she doesn't like to sit still) and put her right to sleep! More

Visit for new lease My husband and I came ind to upgrade our lease..very impressed with service. Dave Hoeflich was very helpful. Would come back again...Would recommend My husband and I came ind to upgrade our lease..very impressed with service. Dave Hoeflich was very helpful. Would come back again...Would recommend to others More

Great Experience! Gerry was very informative and willing to work with us to get the price to fit into my budget. This was an excellent first car buying experience! Gerry was very informative and willing to work with us to get the price to fit into my budget. This was an excellent first car buying experience! More

2014 Honda Accord Martin is an extraordinary salesmen and he is extremely good as what he does. Great experience. I would recommend Martin to anyone. He will get you in Martin is an extraordinary salesmen and he is extremely good as what he does. Great experience. I would recommend Martin to anyone. He will get you in the right car, he will not waste your time, and I'm elated about the service I've received. More

Awesome experience Had an awesome experience at west Herr Honda. Especially the salesperson Gerry Signore. No high pressure sales. Also joe Rizzo the GM WAS VERY NICE. Had an awesome experience at west Herr Honda. Especially the salesperson Gerry Signore. No high pressure sales. Also joe Rizzo the GM WAS VERY NICE. gave us lunch! More

Excellent!! My family and I have both boughten cars at this dealership based on the customer service and quality of vehicles. This time has not only proved that, My family and I have both boughten cars at this dealership based on the customer service and quality of vehicles. This time has not only proved that, but exceeded my expectations due to fast and efficient service thanks to Martin Ford and Jim Kelly More

West Herr Honda My 2nd west Herr Honda car was a pleasure to get. Everyone was so helpful especially Dave ! I Will definitely be back for my 3rd Honda ! My 2nd west Herr Honda car was a pleasure to get. Everyone was so helpful especially Dave ! I Will definitely be back for my 3rd Honda ! More