West Herr Honda
Lockport, NY
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just bought a new car I was at another Honda dealership and it was so awful.... I literally called West Herr from the dealer I was at and I said..."I'm trying to buy a new I was at another Honda dealership and it was so awful.... I literally called West Herr from the dealer I was at and I said..."I'm trying to buy a new car, I'm having a horrible time, can you help me?" Phil, the sales manager talked to me in great detail and assured me he could help... He was 100% right... I went to his dealership (about a 15 minute drive from the dealer I was at) and by the time I got there, he had a salesman ready to help, the whole thing was a simple, easy process and we were completely satisfied and had a brand new car on order in no time! THANK YOU WEST HERR! More
Honda Pilot EX-L Lease Worked with Erik Arden on this lease, done completely via email and using the on-line application process. The only time we stepped into the dealersh Worked with Erik Arden on this lease, done completely via email and using the on-line application process. The only time we stepped into the dealership for this lease was for delivery. I believe this is our 6th lease with Erik and West Herr. Leasing a Honda with Erik is always stress and hassle-free and his quotes are competitive and fair. This time, we were considering moving to another make/model. Erik worked with another West Herr sales consultant to obtain quotes on another vehicle in this class. No pressure, no hounding to make a decision. Honda won out again. Taking delivery of our Pilot was easy and efficient. Looking forward to working with Erik again in 2 years. More
Excellent Service Worked with Eric Arden on the purchase of my Honda CRV Touring and then Jim Kelly for financing and found the experience to be hassle free. It was Worked with Eric Arden on the purchase of my Honda CRV Touring and then Jim Kelly for financing and found the experience to be hassle free. It was a pleasure to work with both of them. More
Pleasurable Experience The price quoted was very competitive, resulting in a very hassle free purchase. This was most appreciated due to the distance travelled to close the The price quoted was very competitive, resulting in a very hassle free purchase. This was most appreciated due to the distance travelled to close the deal. More
Good Job Dave Hoeflich worked very hard to find the car we were looking for. It wasn't an easy task, but he did it. THANKS DAVE! Dave Hoeflich worked very hard to find the car we were looking for. It wasn't an easy task, but he did it. THANKS DAVE! More
Excellent Service I had a really great experience all around at West Herr Honda while purchasing a Honda Odyssey. We were greeted by John Fisher in sales, who provided I had a really great experience all around at West Herr Honda while purchasing a Honda Odyssey. We were greeted by John Fisher in sales, who provided us with a lot of information and spent time finding the perfect van for my family. I definitely will come back and see John Fisher for future car purchases. More
Thank You!! I will start off by saying I HATE buying cars. However, we were looking to trade in our truck and get two cars instead so we had to start looking. We I will start off by saying I HATE buying cars. However, we were looking to trade in our truck and get two cars instead so we had to start looking. West Herr was not our first stop, but I am so glad we decided to look here! Right from the minute we walked in the door the experience was great. Gerry Signore was our sales person and he was Fantastic!!! He went above and beyond in every aspect. We are delighted with our new Honda Accord and Odyssey. I will definitely be coming back to see Gerry for our next auto purchases! More
Excellent Service Our salesman Mike Barsuch was great to work with. He was very knowledgeable about the CRV we were interested in. We felt absolutely no pressure as we Our salesman Mike Barsuch was great to work with. He was very knowledgeable about the CRV we were interested in. We felt absolutely no pressure as we had with other dealerships we recently visited. We were able to take same day delivery of the car which was great. Everything was handled quickly and efficiently which we really appreciated since we had our 6 month old with us. The staff at West Herr took all the stress out picking out our perfect vehicle! More
This has been an amazing experience! I came to West Herr Honda because of the encouragement of a friend after being completely dissatisfied with my experiences at two other Honda dealersh I came to West Herr Honda because of the encouragement of a friend after being completely dissatisfied with my experiences at two other Honda dealerships. I have had an amazingly positive experience and am driving away in a great car now. The on-line search for the specific color combination was easy. I called ahead to make sure the car was still in stock. Mariah took the time to locate the car and have someone ready to meet me. Dave Hoflich has been so great to work with. He was so thorough while showing me around the vehicle and this was something that had not happened at other dealerships. Dave also spent time telling me about the West Herr Family, and, quite honestly, their Buffalo roots and philanthropic practices were big selling points. Working with Jamie, Jim Kelly, and Dave as we went through the buying process has been truly such a positive experience. I felt that the guys worked with me, they were respectful, thorough, and fun! Who knew that buying a car could be fun?! I honestly can't imagine ever going anywhere else to buy a car! More
Impressed by West Herr Honda We just had a wonderful car buying experience. Having gone to three different dealerships, we were truly impressed by West Herr Honda. Our salesperson We just had a wonderful car buying experience. Having gone to three different dealerships, we were truly impressed by West Herr Honda. Our salesperson, Dave Hoeflich, was extremely personable and very knowledgeable. From the minute we walked in, to the test drive and final purchase, Dave was on top of everything. He was there to help us find the car that we wanted. Thank you for making what could have been a very trying event into a real joy. More