West Herr Honda
Lockport, NY
Filter Reviews by Keyword
By Type
Showing 320 reviews
Purchase of a new Honda We stopped into the dealership just to look and met Erik Arden. Frank explained our needs regarding a new car. We felt he was knowledgeable and We stopped into the dealership just to look and met Erik Arden. Frank explained our needs regarding a new car. We felt he was knowledgeable and trustworthy .We received a call from Erik shortly after that he had a car for us .We are very happy with our new Odessey Barbara More
Buying a car from Erik Arden at West Herr Honda great We are repeat customers for Erik Arden at West Herr Honda! There is no angst when purchasing a car from Erik. We tell him our needs and what we are lo We are repeat customers for Erik Arden at West Herr Honda! There is no angst when purchasing a car from Erik. We tell him our needs and what we are looking for, and he quickly helps us! He make car buying easy....no games, no hassles! He has always done an excellent job for us, and we recommend him highly!! More
Easy to deal with Felt comfortable working with salesman. Deal seamed fair. Was nice that the general manager stopped to talk to me. Listening to sales pitch for extend Felt comfortable working with salesman. Deal seamed fair. Was nice that the general manager stopped to talk to me. Listening to sales pitch for extended warranty was a pain in the xxx. All else was fine More
Wonderful experience! I went into the dealer with an idea of what I wanted and they made the experience so easy. I got to bring my new car home the same day!! Erik was awes I went into the dealer with an idea of what I wanted and they made the experience so easy. I got to bring my new car home the same day!! Erik was awesome! More
West Herr Honda Lockport is the BEST dealership. We've purchased all of our family's cars at West Herr Honda in Lockport NY since the day they opened for business and we always work with Erik Arden. We've purchased all of our family's cars at West Herr Honda in Lockport NY since the day they opened for business and we always work with Erik Arden. Erik is the ultimate professional but gentle and kind to work with which is a true pleasure in this day and age. More
Quality! Consistent! Reliable! I have purchased four vehicles from West Herr Honda in Lockport. Every experience has been exceptional. Erik Arden has taken care of each sale and I I have purchased four vehicles from West Herr Honda in Lockport. Every experience has been exceptional. Erik Arden has taken care of each sale and I can not say enough good about him. I will continue my relationship with West Herr Sales and service for many years to come. More
Best car buying experience ever! I was so impressed with what Mike did to find me the right vehicle. I was initially interested in purchasing a new car, but he found a newer used car I was so impressed with what Mike did to find me the right vehicle. I was initially interested in purchasing a new car, but he found a newer used car that was the perfect fit for me. From beginning to end, he and Todd from finance took care of all the details of getting me into my new car. I've never had such a smooth car buying experience. I couldn't be happier with the whole process! More
Top Notch Customer Service Jim Regan is always takes car of me and any friend or family I send him his way. He always takes his time on the deal making sure you get the car you Jim Regan is always takes car of me and any friend or family I send him his way. He always takes his time on the deal making sure you get the car you want. No doubt he and WestHerr Honda are the best dealers around. More
Best Car Shopping Experience Ever Christian Calle was awesome to work with. Because of his sincere desire to really understand what we were looking for, his vast knowledge of Honda ve Christian Calle was awesome to work with. Because of his sincere desire to really understand what we were looking for, his vast knowledge of Honda vehicles and not being pushy at all we ended up leasing 2 vehicles from him....an Odyssey (which wasn't even on our radar until he pointed out how well it would suit our family needs) and an Accord. We drove right past Ray Laks, Ziegler, and Lia to get to West Herr all the way out in Lockport and don't regret it one bit. Call Christian if you are looking for a Honda....save yourself the hassle and stress from going anywhere else! More
Wonderful Experience Picked up my 2016 Accord a few days ago. The sale experience was great. No pressure what so ever and the lease payment was right on target. Lack of Picked up my 2016 Accord a few days ago. The sale experience was great. No pressure what so ever and the lease payment was right on target. Lack of pressure was extremely important to me. Salesperson Martin Ford was the best. He knows his product and thoroughly explained the car. I have already recommended the dealership and Martin to others and will continue to do so. I am already looking ahead and look forward to a lease pull ahead with Martin in 2 years if available. More