West Herr Honda

Great Experience Was very pleased with our experience at West Herr - never felt pressured or intimidated during the sales process, and we received a very fair price on Was very pleased with our experience at West Herr - never felt pressured or intimidated during the sales process, and we received a very fair price on the vehicle we ended up purchasing. Of course the job of the sales team to is make a sale, but we never felt as though we were just a sale. Both Erik and James took great care to make sure all of our questions were answered and that we were fully aware of all of our options before committing to the purchase and financing. Before leaving with our new car, the general manager took the time to meet us and asked about our experience, which was appreciated. All in all, we greatly appreciated the honesty and personal attention we received throughout the process; it made us very comfortable about making such a significant purchase. More

Best local Honda dealership We have consistently experienced exceptional service at this dealership and we never felt pressured into any decisions like at other dealerships we ha We have consistently experienced exceptional service at this dealership and we never felt pressured into any decisions like at other dealerships we have been to. We feel that we have been treated fairly and with respect throughout the entire process of buying a car. Working with Bob Michael, we have purchased a lease and two cars over the past four years. We always feel taken care of and truly appreciate how professional and courteous everyone has been with us. We are extremely pleased with our purchases and recommend this dealership to all our friends and family. More

Good Experience Erik Arden did a great job helping me during a pretty difficult time for my family. I was given a very fair price for my trade-in vehicle, too. There Erik Arden did a great job helping me during a pretty difficult time for my family. I was given a very fair price for my trade-in vehicle, too. There was no hassle; I scheduled a test-drive online and Erik was very accommodating when I had to cancel the first time and he quickly helped me reschedule. He's very responsive via email! After my test drive, because of everything going on, I wasn't able to complete the paperwork and purchase the vehicle. Erik quickly scheduled a driver to not only handle the paperwork at my home but to also deliver the vehicle to me. It was incredibly convenient. The only minor quibble I have was the pressure put on me to purchase two service plans -- I had to say "no" four times to two different people. It made me quite nervous about the quality of the vehicle and I nearly reconsidered, but opted to keep the car because it's just that much fun to drive. Otherwise, it was a very comfortable experience and I love the car. More

We were pleased with our purchase experience Just wanted to give a thumbs up regarding our recent purchase at West Her Honda. Salesperson Eric Arden did a great job quickly locating and securing Just wanted to give a thumbs up regarding our recent purchase at West Her Honda. Salesperson Eric Arden did a great job quickly locating and securing the vehicle we were interested in. Sales Manager Phil offered us a good deal on our trade-in which played a huge role in our decision process. And as an added bonus, James in the finance office was able to obtain a great interest rate for us on our purchase. Overall, we were pleased with the entire sales process. We are happy with our decision to purchase a new Pilot for our family needs. More

Great Service and Great Deal! I am a Honda buyer through and through but I want the best deal too. I did my research and visited most of the local Honda Dealers. None came to close I am a Honda buyer through and through but I want the best deal too. I did my research and visited most of the local Honda Dealers. None came to close to the service I obtained from West Herr. The sale itself was easy because I knew what I wanted but the follow up and service from my rep was fantastic. This was my second purchase from West Herr Honda and I'm sure I will be a life long customer! More

Amazing Customer Service Experience This was the most enjoyable car buying experience I have had yet. Erik Brungard of West Herr Honda worked diligently with me to ensure I got exactly This was the most enjoyable car buying experience I have had yet. Erik Brungard of West Herr Honda worked diligently with me to ensure I got exactly what I wanted. My family has been purchasing vehicles through him for years. This was my first time working with Erik and I now understand why my family keeps going back to him. He is wonderful! More

Outstanding as usual Purchased my first Honda from Martin Ford in 1997. The man knows his stuff. So today was our 14th transaction. Leased a '16 Pilot. Total redesign by H Purchased my first Honda from Martin Ford in 1997. The man knows his stuff. So today was our 14th transaction. Leased a '16 Pilot. Total redesign by Honda and the same high level of service from Mr. Ford. Looking forward to our next transaction 1 year from now. More

Hard to find car They helped secure a difficult to find 2 wheel h.r.v. in the north east. Very pleasant staff to work with. Good response time too. They helped secure a difficult to find 2 wheel h.r.v. in the north east. Very pleasant staff to work with. Good response time too. More

GREAT PEOPLE I found everyone at West Herr Honda very professional, friendly and caring. I was looking for a new car and decided on a CR-V. I wanted a particular I found everyone at West Herr Honda very professional, friendly and caring. I was looking for a new car and decided on a CR-V. I wanted a particular model and color. They searched until they found just what I wanted. They made the purchase of the car so easy and I was able to take it home that day. They gave me a great trade-in value for my car. Today, I took the car in to be simonized and decided to add some special asscessories which they took care of immediately. I know that I will hihgly recommend them to others. More

New Accord owner Drove to West Herr in a Civic drove home in an Accord. Norman made the whole experience great, was able to deliver a good deal with out a hassle the w Drove to West Herr in a Civic drove home in an Accord. Norman made the whole experience great, was able to deliver a good deal with out a hassle the whole process was easy. More