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West Herr Honda

Lockport, NY

4.9
283 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 283 reviews

February 28, 2024

Excellent service in a timely manner! Thank you Jennifer and Dale for keeping my Honda in tip top shape! More

by Pgatour17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
February 11, 2024

Paul provided the usual outstanding service, working me in on short notice due to an issue with my wipers. Everything was done in a timely manner, and her kept me informed along the way. More

by bjvande
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
PAUL MCCAREY
February 09, 2024

Oil change and tire rotation with a helpful shuttle to work everyone was helpful and pleasant. More

by Laura
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul and Jack and payment office
February 06, 2024

I was a little late, but it didn't matter because they took the car as scheduled. I mentioned a problem with a slow power window and they looked at it and are replacing the motor. They stay at the dealers More

by mikekb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul mccarey
January 27, 2024

The West Herr Honda employees were very kind and helpful. Paul took care of me and was very professional. More

by snookysmith
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Paul
January 15, 2024

I recently had some tire issues and a recall on my 2023 Honda HRV. Dale Costilow handled the repair process and very efficient and personable. I would highly recommend West Herr Honda-Lockport for purchasi More

by NanW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Costilow
January 14, 2024

I consistently take our cars to the dealer for any service they require. Always do a good job! More

by mcdonald.tammy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Can't remember his name! I'm sorry
December 22, 2023

Very easy to get the appointment that worked for me prices were better than expected service was prompt fast and complete. Me point system told me what was needed but no pressure More

by pbailen46
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul
December 15, 2023

James was outstanding. This is my 4th car I have purchased from him. Great process from beginning to end. Great overall staff. More

by lbutler1128
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
James Yeager
December 14, 2023

Attentive with my auto repair needs, job was finished on time. No waiting no hassle!!! More

by Angelo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jennifer Brook
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