West Herr Honda

The service for my vehicle was excellent in Lockport NY, Paul was the service manager. Paul was the service manager. More

Service was great! Fast & friendly. Dale at the Lockport, NY location navigated me every step of the way! 10/10. Simple as that Fast & friendly. Dale at the Lockport, NY location navigated me every step of the way! 10/10. Simple as that More

I was very happy with my car purchase at West Herr Honda. They are professional, respectful and friendly. They made the deal work so that I could drive away with a smile on my face! They are professional, respectful and friendly. They made the deal work so that I could drive away with a smile on my face! More

Very professional and courteous. They got me in right away and offered the dealership shuttle to take me home while the work was done. 5 star service. They got me in right away and offered the dealership shuttle to take me home while the work was done. 5 star service. More

Welcomed on entering the store. Everyone had a smile on their face. While we waited for the car , refreshments were available. Everyone had a smile on their face. While we waited for the car , refreshments were available. More

Paul did a great job on explaining what services were performed on my car and the status of each. We were there 2 hours which I thought was a little long for what needed to done. Oil change, tire rota performed on my car and the status of each. We were there 2 hours which I thought was a little long for what needed to done. Oil change, tire rotation, tire plug. More

Service and sales department were great Maria took time to go over everything is was good experience to go over everything is was good experience More

West here Honda team was very polite and not pushy. They were will to work within my price range. They were will to work within my price range. More

was traveling when i had in loud sound coming from the front tire. I was from Pa and it was a Saturday. I called nearest Honda dealer I could find. Thankfully it was West Herr Honda .I spoke with Dale who front tire. I was from Pa and it was a Saturday. I called nearest Honda dealer I could find. Thankfully it was West Herr Honda .I spoke with Dale who said bring it in and we take a look. I was about 8 miles away and the noise was getting louder .when i pulled in he opened the service door for me. he could hear the noise ,Dale took out a flashlight and looked at the left front wheel, and behold a black walnut was stuck between the rotor and brake caliper. Dale took a screwdriver and popped it out .PROBLEM FIXED! Not many place would this on a Sat.Thank You Dale. More

Honest and thorough and I highly recommend them. Caring group that explains all aspects of the transaction Caring group that explains all aspects of the transaction More