West Herr Honda

Alway friendly and helpful. Getting vehicles repaired is expensive so their advice helps me budget so I can keep my vehicle running as long as possible. is expensive so their advice helps me budget so I can keep my vehicle running as long as possible. More

Love West Herr Honda in Lockport. Would really like more than one evening when the service department is open. I’m always pleased with their commitment to quality service than one evening when the service department is open. I’m always pleased with their commitment to quality service More

Manny, my sales person always goes above and beyond. He has the car ready & transfers all items (EZ Pass) quickly to the new. Love Manny has the car ready & transfers all items (EZ Pass) quickly to the new. Love Manny More

The mechanic who attended to me was quite friendly and direct. However, I felt that the work done on my car could have been cheaper. As a long-time customer, there should have been a discount better than direct. However, I felt that the work done on my car could have been cheaper. As a long-time customer, there should have been a discount better than the one given. More

Appointment was scheduled as requested the work was completed quickly when finished the billing was explained .staff is courteous waiting area is comfortably set up per covid standards completed quickly when finished the billing was explained .staff is courteous waiting area is comfortably set up per covid standards More

Mr. Mark Is give a Good service 👍He give us a better Mr. Mark Is give a Good service 👍 He give us a better Deal For. Honda CR V Give us good discounts Mr . Mark and Manager is good Man t Mr. Mark Is give a Good service 👍 He give us a better Deal For. Honda CR V Give us good discounts Mr . Mark and Manager is good Man too👌👍 More

Thank you Kevin!!A special thank you to my Salesman Thank you Kevin!! A special thank you to my Salesman Kevin Szymanski for making it really easy to buy a car from. It was the best experience, and I Thank you Kevin!! A special thank you to my Salesman Kevin Szymanski for making it really easy to buy a car from. It was the best experience, and I’m forever grateful for it! He was very attentive to me, showed me several vehicles with very little wait time, test drove them and described them in detail, answered any questions I had without hesitation, he was friendly and professional, and represented the company in a positive manner, along with having the paperwork ready for me to sign when I picked up the Honda CR-V I purchased. Also, the presentation of the vehicle was beautiful, right down to the huge red bow! You are a great asset to West Herr Honda! Thank you Kevin for all of your hard work! Also, thank you to General Manager John Davidson, and Finance Director Philip Penepent for helping me as well. All of you were wonderful to work with! Thank you so much!! 😊 JoAnne Ognibene More

Great Salesman Today, I purchased my first new/used car here. I was welcomed to the store by a great guy fresh off his family vacation. Mr. Norman Daniels. Mr. Da Today, I purchased my first new/used car here. I was welcomed to the store by a great guy fresh off his family vacation. Mr. Norman Daniels. Mr. Daniels showed me around a bit. I was originally inquiring about a subaru outback that I had seen on the website. He worked with me a little as that car had sold a few days ago. He got me into a low mileage 2018 Toyota RAV4 with only one previous owner. The test drive went nicely and for the first time ever. I now own a car I love and fit in. For only $20,000 I now own a fresh 30,000 miles old vehicle. He understood what I was looking for and helped me find a perfect fit shortly after I arrived. Showed me around gave me the specs on some different vehicles and let me decide for myself. Thank you, Norman. Have a great week back at the office. I know you had a good first day back! More

Nice Dealership After browsing new Honda’s online-we came across a couple of civic’s this dealership had. Michael Barsuch was very accommodating and professional After browsing new Honda’s online-we came across a couple of civic’s this dealership had. Michael Barsuch was very accommodating and professional with me on the phone as well in-person. He made the car buying experience a pleasure. He’s truly an asset to the business. The 70 mile drive from Brighton was more than worth it. I highly recommend West Herr Honda to everyone. Thanks again Mike. James Zicari More

Couldn't be happier Absolutely loved my car buying experience, I was very happy with the service and knowledge that him Regan had about my honda van. I came in with a lis Absolutely loved my car buying experience, I was very happy with the service and knowledge that him Regan had about my honda van. I came in with a list of questions and without hesitation he was there to help! I loved that west herr made it easy and fast and keep it simple since I had a toddler with me, the whole staff was friendly and accommodating. The car was super clean and the best part was is that they had I wanted In stock!!! Trust me once you go there you'll be buying a great car and ask for Jim he was great!! More