Back

West Herr Honda

Lockport, NY

4.9
307 Reviews

6120 S Transit Rd

Lockport, NY

14094

Directions

By Type

Showing 307 reviews

July 22, 2021

My visit to this dealership was great! A professional staff and a very efficient repair. The waiting area was pleasant with the appropriate amenities. Excellent all around! More

by NanW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Costilow
July 20, 2021

Everyone was courteous and polite. The waiting room was clean and comfortable. I was very satisfied with the service. I was kept informed of what was to be done, the time it would take, and a detailed expl More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
July 20, 2021

Service was on time and very professional. Waiting room was clean , coffee was fresh and staff was friendly. Questions about my odyssey were answered fully More

by Jim Sluggo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
July 12, 2021

I had a pleasant experience at the Lockport West Herr Honda. Paul M. from the Service Department was extremely professional. He handled all my problems & made sure I was satisfied. He made sure that More

by Anne Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McCarey
June 23, 2021

Very Happy with West Herr Honda. Quick service, friendly staff, and a comfortable waiting room to work in while my car was being inspected. I usually go to the Honda dealer closest to me for service, but I More

by Kevin H
Recommend Dealer
Yes
Employees Worked With
Paul
June 11, 2021

Courteous and very professional. He has assured me that I can bring back with any problems with AC. Still assessing work from that point of view More

by aljjes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
June 10, 2021

Very happy with West Herr Honda as usual. Paul was very helpful and courteous when I went for service due to a recall.Excellent job. More

by Sharon B
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul
June 09, 2021

The service was great and the tech knew his job. Took care of my car with no problem, great job, would recommend the service to my friends! More

by bevstoiber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Warning
June 01, 2021

Jennifer is a top notch service writer. Always a great experience to go to West Herr Honda..Will be back with my wife's Honda for service. More

by jmarkottjerrypp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
May 17, 2021

Paul from west herr Honda was excellent in keeping me up to date with the progress on my accord and in explaining the necessary repair details More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
...
15
...