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West Herr Honda

Lockport, NY

4.9
307 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 307 reviews

January 13, 2022

Jennifer was very curtious and helpful, the work was done in a timely fashion, and nothing was asked to have done that didn’t need to be done More

by wyndiacres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 28, 2021

Amazing service from Aron (Orchard Park location) and Manny (Northtown location). Aron truly went out of his way to do everything he could to help me obtain a new vehicle in a very difficult market. Ma More

by janeeeee7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron, Manny
November 22, 2021

Arrived early and was taken care immediately Fast work, Arrived early and was taken care immediately Fast work, great customer service and good value More

by Kimg1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
November 11, 2021

Very courteous and respectful. Explained things very well. Waited in lobby while work was done and didn’t have to wait long. Been dealing with this dealership many years. 👍👍 More

by sanfordrlsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
November 04, 2021

Gerry did a great job with this transaction! Everyone was very knowledgeable friendly and helpful. More

by benedettin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry
October 26, 2021

WH Honda service dept. was excellent, starting with Paul the service mgr. and all repairs. Completely satisfied! More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul the service mgr.
October 21, 2021

Excellent job thanks did everything I ask for and was done before I knew it thanks Dale More

by Diely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
Oct 21, 2021 -

Diely responded

Thanks Marie and Dale

August 21, 2021

The women who greeted me was very professional and courteous. The waiting area was clean and pleasant. The bathroom could of used some cleaning. The repair was done in a timely manor. More

by Rskeet 36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names not known
August 10, 2021

Service department is slower than molasses. Appointment was for Friday morning. Called Tuesday and said why is the car here. More

by Bruce
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
August 04, 2021

Paul and the service at west Herr the best. Fast and courteous. Daryl the technician is so trustworthy More

by Mike_Hammond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
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