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West Herr Honda

Lockport, NY

4.9
333 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 333 reviews

December 29, 2022

I’ve been buying cars here for years and always had very good experiences whether it was buying, leasing, or maintenance work. Might be buying another one soon. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and sales associates
December 22, 2022

EXCELLENT FAST SERVICE. PAUL WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE SERVICE. LTHE WAITING AREA WAS VERY PLEASANT More

by Thetryons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAUL
December 13, 2022

Paul was very kinda and they fix my car and were very fast and speedy More

by Schmalzderek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul
December 09, 2022

They were pleasant , prompt and organized. Answered all of my questions and reviewed my service with me. More

by mchllundberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
November 27, 2022

I am happy the part came in sooner than expected and they replaced my radiator right away… More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serv. Adv. Jennifer
November 15, 2022

I have used this dealership for the past six years and found the service to be excellent and courteous. I have not really had to return the vehicle for repairs that were not properly done. Also, they have More

by aljjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
On this occasion Paul.
November 09, 2022

My experience today was quick and efficient. I appreciate the service being completed in such a timely manner. Jennifer helped made it seamless . Thank you. More

by Lbrough601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brook
November 05, 2022

I like west Herr Honda serivce very much I love it. thank you all very much More

by Princessmoe5647
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
October 27, 2022

Excellent dealership with which to purchase a vehicle. They were there every step of the way and accosting me throughout the process. Very personable and helpful staff. I could n to have asked for a be More

by ronszyp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Florkowski, Heidi Gebler
October 14, 2022

I thought Kevin did an excellent job with my lease of my new Honda CRV. And everyone there at the facility was incredibly helpful and getting me the paperwork to go very smoothly. More

by Markcoons61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Synmanski
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