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West Herr Honda

Lockport, NY

4.9
307 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 307 reviews

September 15, 2022

Service is great. Always takes care of everything. Paul is super polite, knows his vehicles More

by reasepm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
August 31, 2022

The service department was very responsive and they over deliver on my expectations. They have repeated this performance over the years More

by jstaylorJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
August 01, 2022

This is the second vehicle I have bought in the last two years from this dealership West Herr Honda and I was very happy in how we were treated Marie did an excellent job and made this purchase very easy to More

by Pepkcp2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie.
July 29, 2022

Excellent and prompt service. Friendly, knowledgeable and thoughtful responses to questions. No inordinate amount of wait time. Pleasant and comfortable surroundings. Very satisfi More

by aljjes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
July 27, 2022

As always, service at this dealer was excellent. I was taken on time and all work was completed efficiently. The service advisor was friendly, knowledgeable, and efficient in getting my car in for More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
July 24, 2022

Great management and staff. Everyone made you feel as if you were family. The whole buying experience was awesome. I will highly recommend this location to all my friends and f More

by Joseph M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny T. Mike, & David G.
July 13, 2022

I worked with Paul and Rich who were amazing. Really took the time to listen to my concerns and were able to Rectify the problem immediately. Very pleased with the service I received. More

by Pam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McCarey and Rich
July 08, 2022

Paul in service department was very helpful. All service was done perfectly and in time. I am very pleased with the service. Thank you Paul. More

by Rayaray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul MCCAREY
June 29, 2022

The model of CR-V that I wanted was about to be produced the next week (it was previously ordered but that customer later changed his mind. We grabbed it and it was delivered before the estimated date. The More

by ksexton12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Ford,David Gallegos, Tyler Wolf of West Herr Hyundai referred us to Martin
June 28, 2022

Great Sales people and great stock. The 2 star rating is because the finance guy, Dave and General Manager, Mike LIE. Promised me call backs that I never received after trying for 7 d More

by julianna.philippe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave (in Finance) and Mike(General Manager)
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