West Herr Honda
Lockport, NY
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This is the second vehicle I have bought in the last two years from this dealership West Herr Honda and I was very happy in how we were treated Marie did an excellent job and made this purchase very easy to years from this dealership West Herr Honda and I was very happy in how we were treated Marie did an excellent job and made this purchase very easy to do Thanks again West Herr and especially Marie Peter Polster More
Excellent and prompt service. Friendly, knowledgeable and thoughtful responses to questions. No inordinate amount of wait time. Pleasant and comfortable surroundings. Very satisfi Friendly, knowledgeable and thoughtful responses to questions. No inordinate amount of wait time. Pleasant and comfortable surroundings. Very satisfied customer. More
As always, service at this dealer was excellent. I was taken on time and all work was completed efficiently. The service advisor was friendly, knowledgeable, and efficient in getting my car in for I was taken on time and all work was completed efficiently. The service advisor was friendly, knowledgeable, and efficient in getting my car in for the service. The waiting area was comfortable and clean. I continue to be pleased with this dealer. More
Great management and staff. Everyone made you feel as if you were family. The whole buying experience was awesome. I will highly recommend this location to all my friends and f Everyone made you feel as if you were family. The whole buying experience was awesome. I will highly recommend this location to all my friends and family. More
I worked with Paul and Rich who were amazing. Really took the time to listen to my concerns and were able to Rectify the problem immediately. Very pleased with the service I received. Really took the time to listen to my concerns and were able to Rectify the problem immediately. Very pleased with the service I received. More
Paul in service department was very helpful. All service was done perfectly and in time. I am very pleased with the service. Thank you Paul. All service was done perfectly and in time. I am very pleased with the service. Thank you Paul. More
The model of CR-V that I wanted was about to be produced the next week (it was previously ordered but that customer later changed his mind. We grabbed it and it was delivered before the estimated date. The the next week (it was previously ordered but that customer later changed his mind. We grabbed it and it was delivered before the estimated date. The delivery process was quick and painless. Martin the salesperson was wonderful and so too was David the Financial Services Manager. Martin have a nice overview of the vehicle to me and my wife when we accepted delivery. We are very pleased. Kevin S More
Great Sales people and great stock. The 2 star rating is because the finance guy, Dave and General Manager, Mike LIE. Promised me call backs that I never received after trying for 7 d The 2 star rating is because the finance guy, Dave and General Manager, Mike LIE. Promised me call backs that I never received after trying for 7 days....not even a text. Fortunate for me, I did not need to finance my car thru them. Dave lied most about the extended warranty which costs thousands of dollars. Buyer Beware! Read the fine print and do not trust their finance dept. More