West Herr Honda

Very positive experience. Everyone very knowledgeable and helpful. Bob was very good to deal with. The dealership is outstanding. Everyone very knowledgeable and helpful. Bob was very good to deal with. The dealership is outstanding. More

Very professional and courteous. I came in early for an oil change and they took me in right away. I came in early for an oil change and they took me in right away. More

Low pressure sales environment. Very helpful and communicative with getting me the exact trim and color car I wanted. Very helpful and communicative with getting me the exact trim and color car I wanted. More

Prompt, professional experience in service every time. Paul had a $10 NYS inspection done in 15 minutes. Never been “up-sold” or felt like I was being backed into a corner. Altogether comfortable experien Paul had a $10 NYS inspection done in 15 minutes. Never been “up-sold” or felt like I was being backed into a corner. Altogether comfortable experience. More

Elliott is amazing to work with. He is polite and considerate. He is not pushy like most salesman. He genuinely works hard to find you the perfect car. He is polite and considerate. He is not pushy like most salesman. He genuinely works hard to find you the perfect car. More

I have just leased my 6th straight Honda from West Herr in Lockport, switching from the 5 high-end Accords to a CRV Hybrid (the Accord has become too long for my garage :D) and have, again, had a truly ple in Lockport, switching from the 5 high-end Accords to a CRV Hybrid (the Accord has become too long for my garage :D) and have, again, had a truly pleasant negotiation resulting in a good deal. I worked through Sales Consultant Bob Michael who more than lives up to West Herr's high standards and who is a very intelligent straight shooter. Of course, Honda is a great product to begin with and, yes, there are still springtime supply problems, but West Herr NEVER does markups at any of their many dealerships, no matter how short the supply. They got me the CRV with the trim level and color I'd put a deposit on after a reasonable (by today's standards) wait. There was no pressure to purchase add-ons. The only one I chose, because it works so well, is the Simoniz coating. (They didn't bring it up. I asked for it.) In all my lease negotiations over these 12 years, every one has been a good, fair deal and a far more enjoyable experience than one might expect. Service has been great all the way, and routine maintenance has been more than competitive in pricing. These are tough, pricey times for getting a new car but, IMO, West Herr makes the process as easy-going and satisfactory as I could ever imagine returning a good value to a loyal customer. More

I am, as always, extremely pleased with West Herr Honda 6120 S Transit Rd Lockport, NY 14094. They are always fast, efficient, friendly and organized. Their facilities are clean and comfortable. Another jo 6120 S Transit Rd Lockport, NY 14094. They are always fast, efficient, friendly and organized. Their facilities are clean and comfortable. Another job well done! More

Great service, always in a timely fashion. Service manager is always prompt getting me in Service manager is always prompt getting me in More

I Brought my Honda Ridgeline in and I Always consistently receive excellent service! Thank You! receive excellent service! Thank You! More

Excellent and timely service at a very reasonable price. I have been bringing my 2018 CRV there since I purchased it new, and they keep it running and in tip top shape. I have been bringing my 2018 CRV there since I purchased it new, and they keep it running and in tip top shape. More