West Herr Honda

Excellent and timely service was provided by the staff and thorough explanation of the service provided and thorough explanation of the service provided More

If I could give a car buying experience 1000 stars, I would. This was by far the fairest, easiest, and most transparent experience I have ever had. Not only did they give us a fair deal on both our trade would. This was by far the fairest, easiest, and most transparent experience I have ever had. Not only did they give us a fair deal on both our trade in and our new car, but they communicated the way I prefer (text) instead of a barrage of calls. Wayne was amazing! I can’t say enough good things about him!!! And he even delivered the car to me in Rochester because my work day got crazy and I couldn’t make it up to Lockport. That allowed me to sign all paperwork at home. I can’t describe how easy the whole process was! Thanks, Wayne, for your kindness, transparency, and excellent customer service. More

I have purchased several vehicles from this dealer andone of the reasons that I keep returning is the service department. They are knowledgeable, patient, pay attention to detail and don't try to push unne of the reasons that I keep returning is the service department. They are knowledgeable, patient, pay attention to detail and don't try to push unnecessary repairs. More

Grace was the best sales consultant at West Herr Honda! She was super helpful and knowledgeable and overall made my experience at West Herr Honda awesome and enjoyable. She was super helpful and knowledgeable and overall made my experience at West Herr Honda awesome and enjoyable. More

Excellent service. Salesman was honest, thourough, and timely. Will buy again from this dealership. A job well done. Salesman was honest, thourough, and timely. Will buy again from this dealership. A job well done. More

Very positive experience. Everyone very knowledgeable and helpful. Bob was very good to deal with. The dealership is outstanding. Everyone very knowledgeable and helpful. Bob was very good to deal with. The dealership is outstanding. More

Very professional and courteous. I came in early for an oil change and they took me in right away. I came in early for an oil change and they took me in right away. More

Low pressure sales environment. Very helpful and communicative with getting me the exact trim and color car I wanted. Very helpful and communicative with getting me the exact trim and color car I wanted. More

Prompt, professional experience in service every time. Paul had a $10 NYS inspection done in 15 minutes. Never been “up-sold” or felt like I was being backed into a corner. Altogether comfortable experien Paul had a $10 NYS inspection done in 15 minutes. Never been “up-sold” or felt like I was being backed into a corner. Altogether comfortable experience. More

Elliott is amazing to work with. He is polite and considerate. He is not pushy like most salesman. He genuinely works hard to find you the perfect car. He is polite and considerate. He is not pushy like most salesman. He genuinely works hard to find you the perfect car. More