West Herr Honda

I have been a client of West Herr Herr Honda since I retired in 2014, having purchased both of my vehicles there. In this most recent visit I had a problem with my CR-V. They gave me an emergency appo retired in 2014, having purchased both of my vehicles there. In this most recent visit I had a problem with my CR-V. They gave me an emergency appointment for the next day. Paul and his service team did a full diagnostic and safety check, fixed the problem, and got me up and running again. His service was just outstanding! More

Great people and great service. Like being here and enjoy the work they do here. Like being here and enjoy the work they do here. More

We have taken our cars to West Herr numerous times, always have a good experience. always have a good experience. More

Gerry was amazing❣️not only was was it end of month,but end of year super busy. He answered all of our questions and concerns and he found us the perfect car,and in a perfect color. blue( my fav) . The tes end of year super busy. He answered all of our questions and concerns and he found us the perfect car,and in a perfect color. blue( my fav) . The test drive went well.it handles great.we came back the the next day, completed the paperwork and drove away as happy satisfied customers.thanks again Gerry for all your time and patience ❣️good luck to you in the new year🎉 More

Appointment for recall updates was held without delay. The work to take place was explained in detail. Car was ready for pickup as promised….work and Customer Service was A+ The work to take place was explained in detail. Car was ready for pickup as promised….work and Customer Service was A+ More

I would be remiss if I did not leave a comment regarding my recent purchase. Marie Tabacznski is such a treasure, a keeper. She went above and beyond her job description to make the sale of my Odyssey a rea my recent purchase. Marie Tabacznski is such a treasure, a keeper. She went above and beyond her job description to make the sale of my Odyssey a real purchase of pleasure. At 80 years old Wife and I have bought many many vehicles from dealerships and I can say without hesitation Marie made this purchase the easiest and actually the most enjoyable so far. Thank you Thank you. Rick & Diana Hausladen. More

Had car serviced prior to a road trip. Paul was the service advisor. He was friendly, professional and courteous. Will return for future service needs. Paul was the service advisor. He was friendly, professional and courteous. Will return for future service needs. More

Friendly and efficient service. Answered all my questions. Very helpful and respectful. Arranged for a shuttle to bring me home and back, which was tremendously helpful. . Answered all my questions. Very helpful and respectful. Arranged for a shuttle to bring me home and back, which was tremendously helpful. . More

Every purchase I have ever made from West Herr has been excellent. They are the market leader in our area for a reason. As the old saying says. Money goes where money is treated best and West Herr is alway excellent. They are the market leader in our area for a reason. As the old saying says. Money goes where money is treated best and West Herr is always mindful of the customer by providing outstanding service and value. Your salesman, James Yaager Was exceptional and I highly recommend him to anyone in need of transportation. More

The service for my vehicle was excellent in Lockport NY, Paul was the service manager. Paul was the service manager. More