West Herr Honda
Lockport, NY
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Paul did a great job on explaining what services were performed on my car and the status of each. We were there 2 hours which I thought was a little long for what needed to done. Oil change, tire rota performed on my car and the status of each. We were there 2 hours which I thought was a little long for what needed to done. Oil change, tire rotation, tire plug. More
was traveling when i had in loud sound coming from the front tire. I was from Pa and it was a Saturday. I called nearest Honda dealer I could find. Thankfully it was West Herr Honda .I spoke with Dale who front tire. I was from Pa and it was a Saturday. I called nearest Honda dealer I could find. Thankfully it was West Herr Honda .I spoke with Dale who said bring it in and we take a look. I was about 8 miles away and the noise was getting louder .when i pulled in he opened the service door for me. he could hear the noise ,Dale took out a flashlight and looked at the left front wheel, and behold a black walnut was stuck between the rotor and brake caliper. Dale took a screwdriver and popped it out .PROBLEM FIXED! Not many place would this on a Sat.Thank You Dale. More
Every one I dealt with was very helpful, kind and considerate especially Grace. I would definitely recommend West Herr Honda dealership. Thank you so much! considerate especially Grace. I would definitely recommend West Herr Honda dealership. Thank you so much! More
Thursday driver side rear rim was hot - called Paul. . I was driving to Toronto airport Saturday for trip to Vancouver. Paul scheduled me in on Friday for diagnostic. Identified the issue and arranged re . I was driving to Toronto airport Saturday for trip to Vancouver. Paul scheduled me in on Friday for diagnostic. Identified the issue and arranged repairs same day. outstanding performance by Paul and the Lockport West Herr Honda staff (as always). I recommend Lockport Honda to anyone I hold dear; the rest are on their own…. More
I recently had service done at the Lockport location. Paul greeted me & took care of my vehicle needs. He was very friendly & courteous. I will not hesitate to return. Paul greeted me & took care of my vehicle needs. He was very friendly & courteous. I will not hesitate to return. More