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West Herr Honda

Lockport, NY

4.9
304 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 304 reviews

November 04, 2024

Paul did a great job on explaining what services were performed on my car and the status of each. We were there 2 hours which I thought was a little long for what needed to done. Oil change, tire rota More

by rborgstede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
October 30, 2024

Service and sales department were great Maria took time to go over everything is was good experience More

by frkmcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria tabaczynski
October 26, 2024

West here Honda team was very polite and not pushy. They were will to work within my price range. More

by Cozzzyjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakib
October 25, 2024

was traveling when i had in loud sound coming from the front tire. I was from Pa and it was a Saturday. I called nearest Honda dealer I could find. Thankfully it was West Herr Honda .I spoke with Dale who More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Costlow
October 25, 2024

Honest and thorough and I highly recommend them. Caring group that explains all aspects of the transaction More

by Lbeilein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, grace and Erik Arden
October 21, 2024

Every one I dealt with was very helpful, kind and considerate especially Grace. I would definitely recommend West Herr Honda dealership. Thank you so much! More

by albert52944@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace, Dan and the gentleman who helped with the paperwork
October 19, 2024

They completed the job on the car. The price was far, and they treated me well. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
October 16, 2024

Had type of vehicle I was looking for; friendly sales person; good location; efficient service department More

by Krflknr.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Balko
October 14, 2024

Thursday driver side rear rim was hot - called Paul. . I was driving to Toronto airport Saturday for trip to Vancouver. Paul scheduled me in on Friday for diagnostic. Identified the issue and arranged re More

by Bshull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and service personnel
October 12, 2024

I recently had service done at the Lockport location. Paul greeted me & took care of my vehicle needs. He was very friendly & courteous. I will not hesitate to return. More

by LuvmyHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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