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West Herr Honda

Lockport, NY

4.9
312 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 312 reviews

December 20, 2024

Had car serviced prior to a road trip. Paul was the service advisor. He was friendly, professional and courteous. Will return for future service needs. More

by wzito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
December 19, 2024

Friendly and efficient service. Answered all my questions. Very helpful and respectful. Arranged for a shuttle to bring me home and back, which was tremendously helpful. . More

by Diane E
Recommend Dealer
Yes
Employees Worked With
Paul in the service department
December 12, 2024

Every purchase I have ever made from West Herr has been excellent. They are the market leader in our area for a reason. As the old saying says. Money goes where money is treated best and West Herr is alway More

by sls4258
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Yaager
December 10, 2024

The service for my vehicle was excellent in Lockport NY, Paul was the service manager. More

by stranges411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carie
December 09, 2024

Service was great! Fast & friendly. Dale at the Lockport, NY location navigated me every step of the way! 10/10. Simple as that More

by Nick F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Costilow
November 15, 2024

I was very happy with my car purchase at West Herr Honda. They are professional, respectful and friendly. They made the deal work so that I could drive away with a smile on my face! More

by steeled01
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily, Rakib, Matthew, Dan
November 13, 2024

Very professional and courteous. They got me in right away and offered the dealership shuttle to take me home while the work was done. 5 star service. More

by nfreporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
November 06, 2024

Welcomed on entering the store. Everyone had a smile on their face. While we waited for the car , refreshments were available. More

by dcb4450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Yarger, Mike Vasquez
November 04, 2024

Paul did a great job on explaining what services were performed on my car and the status of each. We were there 2 hours which I thought was a little long for what needed to done. Oil change, tire rota More

by rborgstede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
October 30, 2024

Service and sales department were great Maria took time to go over everything is was good experience More

by frkmcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria tabaczynski
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