West Herr Honda

We had a recall on our Honda Pilot and called the dealership on Transit Rd. Where we had purchased our Pilot. We took it in and was told it would take all day to get it fixed. They called us much dealership on Transit Rd. Where we had purchased our Pilot. We took it in and was told it would take all day to get it fixed. They called us much earlier than we anticipated to tell us it was done and ready for pick up. We were very pleased, as we had plans for that evening that we thought we would have to break. Customer service was friendly. More

A great dealership. .everyone is very helpful and friendly….Dale my service manager is fantastic..very knowledgeable and goes out of his way to help you .everyone is very helpful and friendly….Dale my service manager is fantastic..very knowledgeable and goes out of his way to help you More

Our service advisor Paul McCarey was very friendly and helpful, explaining the whole procedure of what was being done to our CRV including the fuel pump recall. He even arranged shuttle service to and fro helpful, explaining the whole procedure of what was being done to our CRV including the fuel pump recall. He even arranged shuttle service to and from our home. I totally trust your service technicians and really appreciate the complete condition review printed out each time I need service. More

Rakib, Mike, and Jessica were all extremely helpful at the dealership and made sure i was aware of all of the options available to me. They were amazing to work with and helped me get exactly what I neede the dealership and made sure i was aware of all of the options available to me. They were amazing to work with and helped me get exactly what I needed! More

I have been a client of West Herr Herr Honda since I retired in 2014, having purchased both of my vehicles there. In this most recent visit I had a problem with my CR-V. They gave me an emergency appo retired in 2014, having purchased both of my vehicles there. In this most recent visit I had a problem with my CR-V. They gave me an emergency appointment for the next day. Paul and his service team did a full diagnostic and safety check, fixed the problem, and got me up and running again. His service was just outstanding! More

Great people and great service. Like being here and enjoy the work they do here. Like being here and enjoy the work they do here. More

We have taken our cars to West Herr numerous times, always have a good experience. always have a good experience. More

Gerry was amazing❣️not only was was it end of month,but end of year super busy. He answered all of our questions and concerns and he found us the perfect car,and in a perfect color. blue( my fav) . The tes end of year super busy. He answered all of our questions and concerns and he found us the perfect car,and in a perfect color. blue( my fav) . The test drive went well.it handles great.we came back the the next day, completed the paperwork and drove away as happy satisfied customers.thanks again Gerry for all your time and patience ❣️good luck to you in the new year🎉 More

Appointment for recall updates was held without delay. The work to take place was explained in detail. Car was ready for pickup as promised….work and Customer Service was A+ The work to take place was explained in detail. Car was ready for pickup as promised….work and Customer Service was A+ More

I would be remiss if I did not leave a comment regarding my recent purchase. Marie Tabacznski is such a treasure, a keeper. She went above and beyond her job description to make the sale of my Odyssey a rea my recent purchase. Marie Tabacznski is such a treasure, a keeper. She went above and beyond her job description to make the sale of my Odyssey a real purchase of pleasure. At 80 years old Wife and I have bought many many vehicles from dealerships and I can say without hesitation Marie made this purchase the easiest and actually the most enjoyable so far. Thank you Thank you. Rick & Diana Hausladen. More